Sales Support & Customer Service Administrator
Location: Chandlers Ford
Salary: £25,000 – £28,000
Hours: Fully office‑based
We’re recruiting for a well‑organised, customer‑focused Administrator to support our client’s busy UK Sales Team. This is a fast‑paced, varied role covering order processing, customer service, reception duties and ecommerce support.
Key Responsibilities
* Process UK customer orders accurately
* Handle customer enquiries via phone/email
* Work with the BDM on order requirements
* Check stock availability & customer credit limits
* Coordinate with Production, Planning & Dispatch teams
* Welcome visitors and manage the main reception
* Handle incoming calls
* General office administration
* Support UK ecommerce activity
* Coordinate UK trade shows & exhibitions
* Attend events when required
* Act as account executive for UK distributor & Gibraltar
Essential Requirements
* Previous Sales Administration / Customer Service experience
* Professional, confident phone manner
* Strong customer‑focus & relationship‑building skills
* Able to stay calm, organised & accurate under pressure
* Proactive, helpful and able to multitask
* Problem‑solver with a practical approach
* Creative mindset and willingness to contribute ideas
* GCSE Maths & English (Grade 4/C or equivalent)
* Experience using Navision / Microsoft Dynamics
* Full, clean UK driving licence
If this role appeals to you and your experience, please apply via the link or contact Emma at Meridian (Eastleigh).
Meridian Business Support is acting as an employment business on behalf of our client.
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