Description
St George, a division of Berkeley Group is committed to creating exciting, enduring places where people love to live, work and relax communities where homes are filled with natural light, adaptable in design, and crafted to the highest standards. St George developments are shaped by thoughtful placemaking, with inviting public spaces that promote well-being, encourage social connection, and foster a true sense of belonging.
The portfolio includes transformative schemes such as London Dock, Camden Goods Yard, Wandsworth Mills, The Green Quarter, Silkstream, and Grand Union. These high-profile regeneration projects exemplify our approach to revitalising strategic brownfield sites into vibrant, mixed-use neighbourhoods, seamlessly integrating homes with retail, leisure, and cultural amenities, all set within richly landscaped environments. From riverside communities to innovation-led lifestyle hubs, St George is helping to shape some of London’s most ambitious urban destinations, driving economic growth, enhancing connectivity, and delivering sustainable long-term value for residents, investors, and the capital as a whole.
The role
* Targeting, appraising, training, motivation and personal development of site-based sales staff and office-based administration staff
* Management and organisation of the Sales & Marketing suite and related administrative functions
* Maintenance and compilation of all reservation records and sales activity
* Manage sales team rota in line with business operating hours
* Record and collate commission claim paperwork on due dates
* Record, collate and maintain all staff records of holidays/sickness and any related information which the company may require
* Ensure all sales related paperwork and systems are managed to the company’s standards and requirements
* To research the marketplace and use the data to sell above the competition
* To effectively manage a sales database to optimise sales opportunities
* To generate potential sales leads in addition to those created by marketing activity
* To apply effective selling skills in order to exceed required profitable sales targets
* To progress secured reservations to completion
* To anticipate and manage the threat of cancellation and minimise the cancellation rates
* To ensure a smooth journey for the customer and the company during the legal process
* To effectively manage all customers and deliver excellent customer service
* To effectively manage and resolve any customer complaints
* To represent St George to the highest possible standards of business
* Build team confidence, act on signs of stress early
* Build strong commitment within the team to deliver the best outcomes for our customers
* Gain buy-in from others using clear, concise communication
* Build collaboration amongst team and peers, resolve issues swiftly
* Share knowledge, coach and provide motivational feedback
* Harness new ideas and realise change through the team
* Manage the team’s workload to deliver the best quality outcomes first time
* Harness information and people to make a positive impact on safety and the business
Experience required
* Extensive knowledge and experience of New Homes/Residential Sales and Development market
* Experience in collating market research and competitor analysis
* Experience driving high performance from a team, ensures quality delivery is right first time
Why join us?
* 25 days annual leave, increasing with service to 33 days.
* Health and wellbeing benefits including Private Medical Insurance.
* Lifestyle benefits including access to an online discount platform.
* Berkeley Foundation volunteer day.
* Private pension plan.
* Group life assurance.
The standard default full-time working hours in the office are 8am-5pm with core working hours 9am-4pm.
Internal applicants:
If you’re an internal applicant, please ensure you’ve informed your line manager of your intention to apply for this position.
Berkeley Group builds homes and neighbourhoods across London, Birmingham and the South of England. We revive underused land, creating welcoming, sustainable and nature-rich places where communities thrive and where people of all ages and backgrounds enjoy a great quality of life.
We specialise in long-term brownfield regeneration, focusing on challenging and complex sites that are beyond the scope of conventional homebuilders. We are highly collaborative, working with councils and communities to create a shared vision and to unlock a mix of social, environmental, economic and commercial value that benefits all of our stakeholders.
Our passion for quality and design underpins everything we do. All Berkeley homes are created with care, expertise and relentless attention to detail.
We have a diverse workforce and culture rooted in attention to detail, effective communication, a sense of fun and a huge feeling of ownership and pride. With a commitment to innovation, sustainability, and customer satisfaction, we have become synonymous with exceptional design and meticulous attention to detail.