About the Location
Opened in 2004, our stunning Italianate building is located in the heart of the historic Cathedral Quarter, one of the most popular areas of Belfast. With 64 bedrooms, a 62-seater Bar & Grill, and 3 private event spaces, we offer a unique experience for our guests.
Belfast is the capital and largest city of Northern Ireland, standing on the banks of the River Lagan on the east coast. It's a city that's bursting with creativity, from its boundary-pushing art galleries to its super-cool pop-up restaurants.
About The Role
We are looking for a friendly, passionate, and energetic Receptionist to join our team at Malmaison. As the face of our hotel, you will be responsible for ensuring our guests have an exceptional experience.
You will be the first and last person our guests see, setting the tone for their visit and ensuring that everything has gone above and beyond before they leave. High standards will be second nature to you, and you will love people and making guests smile every day.
Benefits
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality
* Discounted Friends and Family Room Rate with 50% off best available rate
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes that support you in developing your career
* High Street Discounts on a range of high street shops, experiences, holidays, and more
* Cycle to work scheme – save up to 40% on a wide range of bikes
* Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month
* Referral schemes that pay up to £1500
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
* We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more
* We work with Wagestream giving instant access to your pay as it’s earnt
* We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast
* We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives
* Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals
* 100% of our electricity is generated using renewable energy
* We recycle a minimum of 70% of the waste from our hotels
* We have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens
* Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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