Job DescriptionJob DescriptionSalary: 20-24
Job Summary:
The Research Assistant / Front Desk Coordinator plays a dual role, providing essential support to the clinical research team while managing front desk responsibilities. This position requires excellent communication, organizational skills, and the ability to multitask in a clinical environment. The ideal candidate will be professional, detail-oriented, and passionate about healthcare and research.
Key Responsibilities:
Front Desk Duties:
* Greet and check in all patients, visitors, and study participants.
* Answer phone calls, route inquiries appropriately, and relay messages to staff.
* Schedule appointments and maintain accurate calendar of study visits.
* Collect and verify patient identification when applicable.
* Maintain the cleanliness and organization of the front lobby and waiting area.
* Handle incoming and outgoing mail, faxes, and deliveries.
Research Assistant Duties:
* Assist coordinators with participant recruitment, screening, and follow-up.
* Prepare and assist with maintaining regulatory and study-related documentation.
* Collect and enter participant data accurately into electronic data capture systems (CTMS).
* Assist in preparing study kits, source documents, and laboratory requisitions.
* Escort patients to exam rooms and assist with basic vitals if trained (optional).
* Coordinate with labs and courier services for sample pick-up and processing.
* Assist with maintaining study supplies and inventory.
Required Qualifications:
* High School Diploma or equivalent (Associates or Bachelors degree ).
* Minimum of 1 year of experience in a clinical, research, or healthcare setting.
* Bilingual (English and Spanish or Haitian Creole) .
* Proficient in Microsoft Office (Word, Excel, Outlook) and able to learn EDC systems.
* Strong interpersonal, written, and verbal communication skills.
* Ability to maintain confidentiality and adhere to HIPAA and GCP guidelines.
Skills:
* Familiarity with clinical research protocols and terminology.
* Experience with electronic medical records (EMR) or clinical trial software.
* CPR certification and/or phlebotomy experience (a plus, but not required).
Working Conditions:
* On-site, Monday through Friday (occasional weekends based on study needs).
* Sitting, standing, and walking throughout the day.
* Must be able to occasionally lift or move supplies up to 25 lbs.
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