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General manager

London
Dream Lab (Enterprise)
General manager
Posted: 12h ago
Offer description

Exceptional food. Warm hospitality. Flawless execution.

Join the Founding Team of Oudh 1722

Coming to Borough in March 2026, Oudh 1722 is a project rooted in the soul of Awadhi cuisine and the art of genuine hospitality. We are transforming a three-story Victorian building into a dining sanctuary where the food defined by the slow-cooked, aromatic traditions of Lucknow is only half the story.

From the moment guests step inside, they should feel the theatre of the kitchen and the warmth of a world-class front-of-house team working in perfect harmony. Backed by a Michelin-starred pedigree, we are building an environment that is as intentional as it is elegant. We are looking for people who want to be part of a team where the service feels just as "handmade" and soulful as the food we serve.

We’re on a mission to redefine Indian dining scene and we’re looking for a General Manager to lead the way.

Role Review
* The General Manager is the engine of the restaurant, leading the team, setting the standard, and keeping everything running smoothly. It’s about great service, happy teams, and strong results by leading from the front, staying organised, and making the restaurant a place people love to work in and come back to.

In Your First 12 Months, You’ll…

* Lead the restaurant to consistently deliver high service standards across lunch and dinner, maintaining team energy and execution across every shift

* Build and retain a fully staffed FOH & BOH team, with clear onboarding, training, and performance expectations, achieving 90%+ retention by month 12

* Own rota planning and labour cost management, ensuring effective coverage while hitting agreed labour % targets

* Deliver consistently strong guest satisfaction, with feedback reflecting excellence across service, food quality, and atmosphere

* Achieve and maintain site-level P&L targets, including food cost, labour, waste, and controllables — tracked weekly and reviewed monthly

* Run daily pre-shift briefings and post-service debriefs, keeping the team aligned on service goals and performance feedback

* Maintain full compliance across health & safety, food safety, licensing, and cash handling, with no major issues raised on audit

* Drive daily site standards, from floor setup and bathrooms to music, lighting, cleanliness, and equipment readiness

* Collaborate with ownership, operations, and kitchen leadership to implement menus, promotions, and operational improvements

* Act as the lead brand ambassador in the restaurant, creating a confident, professional, and welcoming atmosphere for guests

What You Bring

* Proven experience as a General Manager in a premium or quality-led restaurant

* Confident leadership, with the ability to build, motivate, and hold a team to a high standard

* Strong operational knowledge, including rota planning, stock control, reporting, and P&L ownership

* A calm, organised, and solutions-focused approach to service and people management

* A genuine passion for hospitality and guest experience

The Package

* Up to £75,000 per annum including service charge (DOE)

* 5.6 weeks paid holiday (inclusive of public holidays)

* Staff meals during shifts

* Generous staff discounts and regular team socials

* Training and support from senior leadership

* A chance to grow with one of London’s most exciting restaurant openings

Why work with us

* Culinary Excellence & Innovation - Work alongside Michelin-level chefs

* Career Progression - Clear pathways and internal promotion opportunities

* Competitive Compensation - Competitive pay and transparent tronc

* Work-Life Balance - Respectful rota planning and fair scheduling

* Development Opportunities - Ongoing learning and leadership exposure

* Inclusive Culture - Diverse, welcoming, and people-first environment


Ready to lead a premium restaurant and set the standard?

Apply now and take ownership of a quality-led operation built around people, food, and hospitality.

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