37.5 hours per week 5 days out of 7 £12.71 per hour Car parking onsite Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is PO1 3HH Job Description: Retail Supervisor at Sodexo – HM Naval Base, Portsmouth Join the Sodexo team as a Retail Supervisor and play an integral role in running our dynamic convenience store, providing exceptional service to our Armed Forces personnel. Your leadership and customer-focused approach will help enhance the day-to-day lives of everyone you meet. What you’ll do: Lead by example and inspire your team to complete all tasks efficiently and to the highest standard. Take charge of stock management, keeping a close eye on deliveries and ensuring shelves are fully stocked. Supervise daily operations, manage team activities, and be the go-to person for customer queries and support. Foster a positive and open-minded culture, driving new initiatives and creative ways of working within the store. Promote and support offers, discounts, and loyalty schemes to enhance the customer experience. Maintain a clean, safe, and well-organised store environment. Confidently verify IDs for restricted items, ensuring compliance with store policies. What you bring: Previous supervisory experience in retail or customer service, with a proven ability to support a team. A hands-on approach and passion for delivering an outstanding customer experience. Ability to take the reins when the retail manager is away, showing initiative and confidence. Strong team-building skills, fostering a positive and collaborative environment. Experience with store openings and closures, and familiarity with key-holder responsibilities. A proactive mindset, ensuring both you and your team stay ahead of tasks and deliver the best service possible. What we offer: On-the-job training with experienced professionals Fully funded apprenticeship qualifications Career development opportunities within Sodexo A friendly and supportive work environment Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme. Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit. Career Growth – Apprenticeships, learning tools, and development opportunities. Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.