Start your journey in a rewarding career, Join Komplex Community! Empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.
Have you got what it takes to succeed The following information should be read carefully by all candidates.
Job Title:
Community Service Co-Ordinator
Location:
West Midlands
Pay:
£15.00 per hour
Required:
Must hold a full UK Driving Licence
Note: At present, we're only able to progress applications from candidates who hold existing work authorisation for the UK.
About Komplex Community
Komplex Community provides high-quality, person-centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs, and behaviours that may challenge.
We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.
A Home That Feels Like Theirs
At Komplex Community, we provide more than support - we offer a safe, respectful, and empowering environment for people to thrive in their own homes.
Our team delivers consistent, compassionate care tailored to each individual's needs. As a Support Worker, you'll play a key role in helping people develop life skills, confidence, and emotional resilience. No two days are the same - but every day has the power to change someone's life.
The Role:
Komplex Community
are now hiring for a service co-ordinator in the Shropshire, Staffordshire & West Midlands area to provide leadership within the clients home, ensuring that the delivery of care is of high-quality.
The Service Coordinator is responsible for the care delivered, demonstrating critical thinking and skills in the management of clients. You will work collaboratively with the team to meet the needs of clients, supporting the delivery of policy and procedures, leading. coaching and mentoring a small team.
Main Duties included in this role:
Supervise and manage a small team, Seniors and Support Workers, providing supervision, role development and support. Carry out performance reviews as and when required.
Undertake return to work interviews with staff following periods of sickness.
Convene, chair and minute staff meetings for each client staff group.
Work with the Komplex Nurses and contribute to the identification of training needs for all levels of staff and ensure training reflects developments in the area of care delivery and management.
Monitor staffing levels in each client package, requesting recruitment intervention as necessary.
Ensuring all shifts are covered in allocated packages, maintaining full responsibility for the safe coverage of care by appropriately skilled staff.
Specifications we are looking for:
Ability to drive, have the use of your own vehicle and flexible to travel
Proven track record of working in a regulated care environment
Experience of supporting clients with mental health difficulties
Experience of providing care and support for clients with behaviour that can challenge
NVQ/QCF Level 3 in care
Understanding and knowledge of relevant legislation (e.g. CQC fundamental standards, health and safety)
Excellent communication
Competent in basic IT
Commitment to providing and maintaining high standards of care and support
Enthusiastic and positive
Why Join Komplex Community?
We value and invest in every member of our team. When you join us, you can expect:
Full-Time |
£15.00
Per Hour
Fully funded training
and career development opportunities
24/7 GP access
for you and your immediate family
Free mental health support
and wellbeing check-ins
Life insurance
and everyday support advice lines
Retail discounts and vouchers
(Amazon, Tesco, Nike, and more)
Up to 33% off gym memberships
and wellbeing reward schemes
Employee of the Month
recognition and £50 voucher prize
Structured rota supporting a
healthy work-life balance
Make a Real Difference
This is more than a job - it's a role where you can help others live more independently, confidently, and joyfully. If you're ready to make a meaningful impact in a professional, values-driven environment, we'd love to hear from you.
Additional Information
This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.
Help Shape a Brighter Future
Join us in creating a safe, empowering environment where young people can grow, heal, and thrive.
Support independence. Grow with us. Be part of Komplex Community.
Find out more here: www.komplexcommunity.co.uk
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