Infrastructure Unix Support Role - Global FX Firm
Hybrid - Flex
Job information:
* Functional title - Infrastructure Unix Support
* Department - Technology
Key Responsibilities
1. Provide project support for the Production Linux environments with Symantec Clustering Technology. Responsibilities include Linux backup/restores, daily checks, maintenance tasks and building new systems and applying service packs. Manage and escalate problems as appropriate.
2. Ensure that the BAU service is prioritised, and all incidents, problems and service requests are responded to in an efficient manner without negatively impacting SLA's and reporting metrics in place.
3. Investigate defects or problems; work with internal teams and external vendors to Identify solutions and support any fixes that are required as part of service improvement.
4. Follow the Change Management procedure and other standard practices in installing, configuring and supporting Linux Cluster and Linux Infrastructure and relates items in Test and Production environments.
5. Upgrade or maintain software at a time when the impact to the business is minimised. Execute the failover for the Linux and application services as required.
6. Create, maintain and review operational process and support documentation.
7. Perform daily/week...