Position: Sales Operations Project Manager
Welcome to Arrow Global Components (AGC), a proud part of Arrow Electronics! We are at the forefront of distribution and value-added services for electronic components, connecting with clients worldwide. Our success is built on strong, lasting relationships with industry leaders on both the supplier and customer sides.
As we continue to grow, we are looking for a Sales Operations Project Manager to join our dynamic team. This role is pivotal in ensuring the timely and successful implementation of complex customer engagements.
What You'll Do:
In this role, you will:
* Lead Complex Projects: Manage and execute projects related to special assignments, customer-specific needs, company acquisitions, and organizational changes.
* Oversee Sales Order Processing: Ensure accurate receipt and booking of sales orders, track shipments, and resolve customer order issues.
* Enhance Customer Retention: Manage CRM processes, address customer concerns, and develop effective contact strategies.
* Resolve Operational Issues: Tackle escalated issues related to vendors, contracts, and new programs.
* Design New Processes: Create and implement processes for special services and conduct market research for pricing strategies.
* Develop Your Team: Select, train, and evaluate personnel to ensure efficient operations.
* Oversee Customer Quotes: Align quoting activities with customer strategies to enhance efficiency.
What We’re Looking For:
To thrive in this role, you should possess:
* Strong project management skills
* Expertise in process mapping
* Depth of knowledge in Oracle SWB
* Internal & external commercial awareness
* Ability to influence across functions
* Strong communication skills with executive levels
* A proactive approach to getting things done!
Your Key Interfaces:
You will collaborate with:
* Sales (daily interactions, including executives)
* Enterprise Solutions
* Asset Management
* Finance
* Warehouse Operations
* Trade Compliance
* Legal Teams
* And more as needed!
Why Join Us?
At Arrow, we believe in creating a diverse and inclusive workplace. We are committed to providing equal employment opportunities for all qualified individuals. If you see yourself as our future colleague, we encourage you to apply!
Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)
Time Type:
Full time
Job Category:
Business Support