Interim Policy & Survivor Services Lead
Location: Bristol (mostly Remote)
Contract: 3–6 Months (Interim)
Pay: £38 per hour
Working Pattern: Full-Time
Sanctuary Personnel is recruiting for an experienced Interim Policy & Survivor Services Lead to join a values-driven organisation delivering specialist Women’s Aid–focused domestic abuse and survivor support services in Bristol.
This senior interim leadership role will provide operational oversight, safeguarding leadership, regulatory support, and strategic input across policy, survivor services, and income-generating programmes during a period of transition and development.
This opportunity is ideal for professionals with experience in safeguarding leadership, charity sector management, survivor services, policy development, and service transformation.
Key Responsibilities
Safeguarding & Safe Practice
Provide safeguarding leadership, oversight, and decision-making where urgent intervention is required
Offer day-to-day case consultation and professional guidance to staff
Oversee referral allocation and ensure safe caseload management
Support complex casework and maintain quality assurance standards
This role requires strong experience in safeguarding governance, risk management, and trauma-informed practice.
Service Oversight & Quality Assurance
Support quality assurance processes within a recognised standards framework
Ensure timely processing of applications and service requests
Monitor workload distribution and operational flow
Contribute to the development and review of impact measurement tools
Work to defined KPIs and delivery timelines
Candidates should have experience in service regulation, compliance, governance, and performance management.
Income Generation & Partnerships
Support the development and delivery of a corporate advice and support programme
Collaborate with internal teams on scaling initiatives and marketing activities
Deliver presentations and short training sessions where required
Contribute to new funding and income development opportunities
Experience in charity income generation, partnership development, and programme roll-out is highly desirable.
Embedding Survivor Voice
Ensure lived experience informs organisational strategy and service development
Support cross-organisational survivor-centred approaches
Assist with oversight and development of lived experience advisory groups
Promote continuous improvement and risk awareness
This role requires confidence working within co-production models and survivor engagement frameworks.
Service Development & Transition Support
Provide leadership capacity during service redesign and programme reframing
Support repositioning of funded programmes for future sustainability
Offer pragmatic and sensitive support to teams during transition
Experience in service transformation, change management, and government-funded programme delivery is advantageous.
Candidate Requirements
To be considered for this Interim Policy & Survivor Services Lead job in Bristol, you will have:
Senior-level experience within safeguarding, survivor services, policy, or charity leadership
Strong understanding of safeguarding frameworks and case oversight
Experience managing operational service delivery and staff guidance
Knowledge of regulatory standards and quality assurance processes
Proven ability to support organisational development and income initiatives
Excellent stakeholder engagement and communication skills
Working with Sanctuary Personnel:
Sanctuary Personnel is an award-winning recruitment agency specialising in Social Work jobs across the UK. With an ‘Excellent’ Trustpilot rating from over 1,000 reviews, we are committed to matching skilled professionals with roles that reflect their experience, goals, and long-term career aspirations