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Technical support officer - 34188

Warrington
Environment Agency
Technical support officer
€25,000 a year
Posted: 15 March
Offer description

Overview

If you have good transferable skills in communicating, organisation and prioritisation, and are passionate about protecting and improving our natural environment, we welcome your application.

We will provide training, and you will be supported by experienced colleagues in your ongoing professional development.


Role and responsibilities

* As a Water Resources Technical Assistant in Land and Water you will have a varied role supporting Environment Officers, Senior Environment Officers and Team Leaders. You will join a team delivering regulatory activities to ensure achievement of environmental outcomes. The role is office based and will cover a range of activities including:
* Management of a shared team mailbox
* Coordinating record management and assurance activities
* Collecting and managing data
* Arranging team meetings and events
* Coordinate debt recovery work
* Supporting and planning water resources activities
* Support in admin of incident management and training records
* General support for team and team leaders


Experience/skills required

* An interest in the environmental sector and willingness to learn
* Ability to use IT systems
* A good level of literacy and numeracy
* Ability to work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work


Team location and working arrangements

You will join one of the Land & Water Teams covering the Greater Manchester, Merseyside and Cheshire area. You will be based in our Warrington Office but a wide range of options for working from home or other office locations are available. The Land & Water teams have a varied workstream making a real difference on issues such as water resources, pollution, agriculture, water quality, water company regulation and incident management.


Experience/skills Required (Capability-based)

In your capability-based answers please demonstrate your ability to:

* Work effectively with people from a variety of backgrounds and cultures and actively encourage others to consider diversity issues in their work


Additional responsibilities and requirements

* You’ll have a range of development opportunities and appropriate training will be provided.
* Applicants will be assessed on competency questions as part of the process.


Contact and additional information

Please download the attached candidate pack for further information. If you have any queries, please contact Andrew Wyllie (Andrew.Wyllie@environment-agency.gov.uk).

Interviews will be held in May 2026, dates to be confirmed. Applications are “blind” assessed using your answers to the competency questions. Interviews will be held via MS Teams within two weeks of the closing date. If you consent to being held on a reserve list, we may hold your details for 6 months and may offer you an alternative post.


Contract and competence

Length of contract: Up to 1 Year

Competence 1 – Uses Initiative: Takes action before and/or beyond what is required, owning the outcome. More information on how to answer competency questions can be found in the candidate pack.

Competence 2 – Works in Teams: Works co-operatively as part of a team to achieve common goals.

Competence 3 – Communicates Effectively: Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.


Policy and accessibility

The Environment Agency is committed to a diverse and inclusive workforce. We welcome flexible working patterns for all vacancies, including job share. We have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We are not part of HM Civil Service. For those in local government or other bodies listed in the Redundancy Payments Continuity Order, continuous service may apply for redundancy calculations. If unsure, contact your HR Team.

Artificial intelligence: AI can support your application, but all information must be truthful and from your own experience. Plagiarism may result in withdrawal of your application. We align with Civil Service guidance on AI use.

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