The Student Life, Health and Wellbeing Directorate at Kingston University is seeking a Disability and Wellbeing Assistant to work between two multi-disciplinary teams and alongside the Disability and Mental Health Manager. You will support the triage of contact into the service and administration relating to support for disabled students and applicants in a busy service which aims removes barriers, promote inclusive practice and enable independent learning. You will also provide triage and administrative support to the Counselling and Wellbeing Service in order to help it meet its aims of providing short-term therapeutic support and 1-1 guidance to students.
The role is primarily based at our Penrhyn Road campus with some working from home considered, in line with current University policy and business need. Occasional work on Saturdays is required to support student recruitment events (for which time off in lieu will be given).
The Person
We are seeking to appoint a highly motivated individual to provide professional and specialist administrative support to the Disability and Mental Health Service and Counselling and Wellbeing Service, enabling it to meet its aims of providing support to students across the university.
You will be educated to Level 3 (A-Level) or equivalent, or have an equivalent level of professional experience. You will be able to work flexibility in a busy office environment, prioritising your workload, communicating with others and multi-tasking as required. You will also have substantial knowledge of the issues affecting disabled students undertaking higher education studies and have experience of working with a diverse student or client body.
Directorate/Function
The Students Directorate aims to deliver a seamless, high-quality experience for all current and future students to ensure they are “sought after” through supporting their participation, attainment, and success. This in turn will create a culture of high performance that is inclusive, innovative, ambitious and enterprising.
The Student Services team provides the University’s first- and second-line services for students incorporating the Information Centre, Library and Learning Services, Specialist Course Support and Administration, Student Engagement and Student Life, Health and Wellbeing. This post sits within the Student Life, Health and Wellbeing arm of the directorate.
Services are designed to be accessible and inclusive of all students, to ensure their enquiries are resolved quickly and support is available to enable them to fully engage with and succeed in their studies.