Company Background
Encon Insulation & Nevill Long is the leading independent UK distributor of thermal and acoustic insulation, interior systems, fire protection, roofing, construction products and external façade materials.
As the Distributor of Choice, we take pride in providing the highest level of service and support. We have around 600 employees, with specialist teams dedicated to our key market sectors, and we work hard to add value to every project.
The Role
The main responsibilities of the role are to achieve and maintain agreed levels of sales and profitability within a defined operational area. As a Sales Executive you will establish and grow a stable client based to increase branch profit through high contribution sales.
You will report to the Branch Director/Branch Sales Manager/Regional Sales Director.
Key Relationships
Externally – Customers (existing, new and potential) and suppliers.
Internally – Branch Director, Branch Sales Manager, Regional Sales Director, Branch Sales Team, National Business Development Managers/Directors and Head Office.
Candidate Requirements
Behaviours:
· Customer focused
· Good communication and negotiation
· Results driven
· Team player
· Detail conscious
· Personable
· Business focused
· Resilient
· Autonomous
Skills:
· Sales Experience
· Industry knowledge and experience
· Numerate
· Literate
· IT Knowledge (MS Office)
· Full UK driving license
Key Responsibilities
Customer Service & Performance:
· To support the Business Unit Manager/Sales Office Manager with day-to-day routines.
· To follow up and file quotations to check competitiveness and to secure sales
· To assist with project tracking of potential customers
· To answer general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately.
· To deal with customer complaints in a fair and reasonable manner to resolve problems quickly and satisfactorily for all parties concerned.
· To respond to telephone sales enquiries, pricing in accordance with current guidelines, to maximise their profitable conversion to orders.
· To maintain effective communication, development and engagement at business unit level.
· To demonstrate a good working knowledge of market conditions and trends.
· To achieve planned sales and contributions by developing trading with target accounts, both new and existing.
· To develop sales by cross selling a range of relevant products, to new and existing accounts.
· To assist in maintaining current and updated price lists and manufacturer literature at the branch
· To assist with periodic stock takes where required.
· Maintain and develop excellent product knowledge of relevant products.
· Identify employee training needs and ensure that it is implemented through Encon Academy and records are kept up to date.
· To support the Business Unit Manager/Sales Office Manager with regular team meetings.
· Mentor and support the training and development of new and existing team members.
· Completion of weekly sales reports/ KPI's for Business Unit Manager/Sales Office Manager.
Compliance:
· To issue price quotations in response to enquiries, and to price tender documents in accordance with current policies.
· To offer credit facilities to prospective customers, observing the credit control procedures.
· To take heed of credit control disciplines in the course of all transactions, with particular regard to credit limits and to accounts on suspension.
· Ensure you are familiar with health and safety rules and regulations, and that your responsibilities as an employee, in respect of health and safety, are carried out in full.
· Any other duty reasonably requested by Business unit manager.
This list is not exhaustive and may be subject to local variation.
Standard Terms, Conditions and Benefits
Working Hours
40
Notice Period
1 Month
Restrictive Covenant
3 Months
Holiday Entitlement
23 Days
Encon Work Save Pension
Yes
Life Assurance Plan
Yes
Bonus Scheme
Yes
INDPLP
Job Type: Full-time
Benefits:
* Company pension
* On-site parking
Work Location: In person