Homeownership Officer
King's Cross
Full Time
Temp-Perm
Are you experienced in shared ownership, resales, or property management? This is an exciting opportunity for a Homeownership Support Officer to join a leading Housing Association based in King's Cross, with a strong focus on customer service, legal compliance, and revenue generation. THE ROLE
This is a vital role within the Home Ownership Support team, responsible for managing shared ownership staircasing and resale transactions while delivering outstanding service to leaseholders and buyers.
Manage a caseload of staircasing and resale transactions from start to completion
Act as a single point of contact for customers, delivering advice and progressing sales efficiently
Support residents to increase their shares or sell their homes quickly and effectively
Accurately set up, amend, and close leaseholder accounts in line with policy and compliance
Proactively market homes for sale and vet incoming buyers in line with regulatory standards
Build and maintain positive relationships with internal teams and external stakeholders
Provide admin support to the wider team and manage general email inbox enquiriesTHE CANDIDATE
The ideal candidate will have previous experience in property management, particularly within shared ownership or low-cost home ownership products.
Proven experience working in a housing or property sales/conveyancing environment
Strong understanding of shared ownership, staircasing, and leasehold management
Ability to read and interpret leases and provide clear guidance to customers
Excellent customer service skills with the ability to manage a busy and varied workload
Strong written and verbal communication skills with attention to detailTHE CONTRACT
LENGTH OF CONTRACT: 3-Month Contract, Temp to Perm
RATE: The pay for the role is £27.00 per hour LTD company rate. The PAYE equivalent is £23.17 per hour, inclusive of holiday.
WORKING ARRANGEMENT: Hybrid – (Home-based Thurs & Fri) HOW TO APPLY
To apply for this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate