Description
Bank Administration Assistant
The role
We are looking for an experienced Administrator to join our Administration team.
This post is for a Bank Administration Assistant where you will be called in to work as and when the business needs, there could be very busy or quieter times. You will work with delivering exceptional standards of administration support across the variety of departments within the Hospital.
This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Duties will include:
1. Scanning PHQ's, clinical results and other paper documents
2. Auditing
3. Making up of ward packs
4. Answering telephone calls and dealing with patient enquiries
5. Making appointments for nurses and HCA's in OPD & POA & SACT Suite
6. Dealing with patient enquiries at the Nurses Desk
7. Dealing with Billing Queries
8. Consultant Room Billing
Where you’ll be based
Located conveniently on the outskirts of Colchester, the hospital opened on this site in 1994, with plenty of free parking for patients. All of our Consultants undergo rigorous vetting procedures, ensuring only those who are qualified and experienced are granted practising privileges which are reviewed on a regular basis. Our consultants are supported by a team of highly experienced and friendly nursing staff who have your care and comfort as their highest priority. You also have the reassurance that a Resident Doctor is available 24 hours a day.
What you will bring with you
9. Maths/English to GCSE level or equivalent
10. Proven organisational and communication skills at all levels, both written and oral.
11. Proficient in the use of Microsoft Office including databases
12. Ability to communicate effectively with colleagues and consultants on a day to day basis applying appropriate methods and interpersonal skills
13. Positive, willing attitude
14. Self-motivated and possess strong organisational, interpersonal and above all customer service skills.
What we give back to you
15. Competitive hourly rates plus enhancements
16. Free DBS
17. Contributory pension scheme
18. Excellent training and development opportunities
19. Free parking and subsidised staff restaurant (subject to site facilities)
20. Free uniform
21. Access to Blue Light Card