Location : Buxton, SK17 6AG, United Kingdom
Address : Palace Road,
We have an exciting new vacancy for a Front Office Manager to join our team at The Palace Hotel in Buxton. This 186-bedroom hotel is ideally situated in the heart of Buxton town centre, directly opposite Buxton train station. Enjoy easy access to nearby towns and cities like Manchester, making it a convenient choice for commuting.
Benefits include:
An attractive salary
Career development opportunities throughout the UK
Significant staff discount rates when staying at one of our 60 hotels in the UK
50% discount off food and drink if staying at one of our hotels
Friends and family hotel stay discounts
Reduced membership at our Leisure clubs
Free meals on duty (when applicable)
Employee referral scheme
Free Uniform (if applicable to your role)
Up to 28 days holiday including bank holidays per annum.
Auto enrolment pension scheme
Your duties will include:
Running our busy reception desk in a professional manner with customer service at the forefront
Managing and training the front office team
Maximising revenue and minimising loss within the department
Ensuring all monies, floats and accounts are managed effectively
Supporting other departments and being part of the Duty Manager Rota
Operationally be involved with checking guests in and out
The ideal candidate will have experience in a hotel setting in a team leader, supervisor, or duty manager role. This guest-facing position is mainly focused on reception but also involves supporting other front of house areas like the restaurant and events. Flexibility is important, as shifts vary and can include early starts, late finishes, and mid-day hours. Strong communication and a hands-on, service-focused approach are essential.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
TPBN1_UKCT