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Business development & performance officer (2 posts)

Motherwell
North Lanarkshire Council
Performance officer
Posted: 9 February
Offer description

INTERNAL APPLICANTS MUST APPLY VIA MYSELF

This vacancy is internal and open to applications from employees of North Lanarkshire Council and Associated Employers* only. The "Apply now" button is not activated for this role. Please log into your MySelf account for further instructions on how to apply as an internal candidate.

*Fusion Assets, NLP LLP

NLC9: £34, - £40, Per Year

Based in the Corporate, Strategy and Development team, you will report to the Business Development and Performance Team Leader and be responsible for assisting in maintaining the integrity and security of all Revenue and Benefits software systems as well as assisting in the supervision of functions carried out by Performance and Development Officers. You will ensure that the service provided but the Revenue and Benefits work stream is to an optimum level and is in accordance with agreed policies, procedures and service standards.

You should have extended experience in a Business Development & Performance or Revenue and Benefits’ environment with IT skills including sound knowledge of software and systems. You should also have experience of managing and reviewing performance to achieve agree objectives and experience of performance management frameworks. An HNC/SVQ3 or equivalent in a relevant discipline is desirable, i.e. an IRRV Benefits Technician qualification.

With good time management, analytical and influencing skills, you should be well organised with attention to detail and the ability to problem solve and analyse data.

You will be joining a dynamic and flexible team who currently operate a hybrid working model of home-working and office-based working at the Civic Centre in Motherwell.

A satisfactory level 1 check through Disclosure Scotland is required for this role. Application will be processed by the Council for successful candidates and must be attained prior to commencing employment.

For further information or an informal discussion on the role, please contact Jamie McKenna

Working Pattern:

Monday - Thursday: 08:45am - 16:45pm

Friday: 08:45am - 16:15pm

Working here at North Lanarkshire Council

If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.

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