SPA THERAPIST
Magnificent and uniquely inspirational. Cameron House, a five-star resort nestled on the world-famous bonnie banks of Loch Lomond and following a multi-million-pound restoration. Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history. With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.
The iconic Lochside setting is impressive in its grandeur, celebrated and treasured. Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.
Add all the above together, and we have something very special, all that's missing could be you.
THE ROLE – SPA THERAPIST
Cameron Spa is award winning. Our state-of-the-art hydro and thermal facilities include the iconic roof-top infinity pool. There's a VIP couple's room with mineral bath, steam room and private balcony, and Rasul mud chamber, steam room and relaxation suite.
Our team of highly qualified therapists deliver a treatment menu for all occasions be it a full-day indulgence or mini treatment, guests are sure to leave relaxed and rejuvenated.
As part of this large professional team, you will report to the Treatments Manager and your scope will be to provide luxury treatments from our menu including massage, facials, foot treatments and reflexology as well as manicures and pedicures. You will ensure an exceptional first impression and overall unrivalled experience for all our Spa members and guests.
Key Things You Will Be Responsible For
Stocking of treatment rooms
Clear down and set up of treatment and spa areas
Pre-treatment consultations
Providing high standard of tailored luxury spa treatment to your guest
Selling treatments, spa experiences and retail items
Treatment room hygiene, cleanliness and presentation
Maintaining guest confidentiality and handling feedback
Reporting of maintenance faults
Storage and security of stock and retail products
Following opening and closing procedures of treatment areas
Attend daily/weekly/monthly meetings as required.
General assistance to spa assistants and the reception team
Who We Are Looking For
We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.
People who want to achieve great things – your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
People who are naturally friendly – who genuinely care about our guests and the service they receive.
People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
People who show the same level of care for their team, as our guests – It's about supporting our colleagues to be the best they can be and to do the best job they can.
People who will respect and protect the magical place we work in – it's up to all of us to look after our environment and never take it for granted.
To Be Eligible To Apply You Will Also Need
Minimum HNC/HND/SVQ level 3 qualification in Beauty or Complementary Therapies or equivalent qualifications essential. C.I.D.E.S.C.O./CIBTAC qualified a bonus.
Experience of working in customer service, hospitality or the spa industry
Previous experience of working with ESPA product range an advantage
Ability to quickly build excellent working relationships and a flexible approach to work
Excellent communication and interpersonal skills
Good IT skills and ability to use handheld technology
WHAT'S IN IT FOR YOU?
At Cameron House we can offer fully funded, work-based training and development. Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.
Benefits
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:
Pension scheme and Wagestream financial services
Long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays with long service
Free Leisure Club Membership, with friends and family discounts.
Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
On-site discounts on Cameron House and Cameron Lodges accommodation, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities, cinema and retail products
50% off Food and Beverage
Supplier and local business discounts
Free parking
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep – just waiting to be explored in your free time.