The Role:
We are recruiting on behalf of a well-established, award-winning business based just outside of Cambridge. Our client is a market leader in their sector, working with a range of businesses with household names, and they are looking for an experienced Ecommerce Executive to join their growing team following an internal promotion.
This is a permanent, office-based position in a purpose-built, modern facility with outstanding on-site amenities. You will take ownership of day-to-day ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field.
Main Responsibilities:
Develop strategic sales plans each period and track key performance metrics including conversion rates, average order value, and website traffic
Monitor sales performance and adjust buying decisions to optimise inventory turnover and reduce dead stock
Oversee website content strategy and daily operations, ensuring product listings and merchandising are accurate and aligned with brand guidelines
Collaborate with the marketing team to manage product uploads, digital content, and conversion rate optimisation
Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities
Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience
Skills/Experience:
2 to 3 years of experience in a similar ecommerce role, ideally within a direct-to-consumer (B2C) environment
Strong commercial awareness and understanding of online customer behaviour and performance indicators
Working knowledge of SEO and experience implementing content updates to improve rankings
Confident using Shopify or a comparable CMS, alongside tools such as Google Analytics
Excellent attention to detail with strong communication and organisational skills
A proactive, collaborative approach with a genuine interest in digital trends
Salary & Working Hours:
Competitive salary, dependent on experience. Full-time, hybrid working on offer, Monday to Friday.
Benefits:
Contributory pension up to 6%
Death in service cover
25 days annual leave
Staff discount
Free on-site parking
Company social events