Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and is responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
* Open and Closing Routines
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
Schedule
* Schedule will vary weekly but should expect to work at least 12-16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* During peak timeframes, hours will increase to support the needs of the business.
Qualifications
* Education – High School Diploma/G.E.D. equivalent preferred
* Retail Experience – At least 1 year of retail experience is preferred.
* Supervisor/Managerial Experience – No supervisory/management experience is required.
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Adaptability/Flexibility & Stress Tolerance
* Multi-Tasking
* Promoting Diversity & Inclusion
* Work Ethic
Benefits
* Quarterly Sales Incentive Bonus
* Flexible Schedule
* Opportunities for Career Advancement
* Opportunity to Become a Brand Affiliate
* Training and Development
* A Global Team of People Who'll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer
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