Were working with a well established international organisation who are growing their IT function in Glasgow. Theyre looking for an IT Support Engineer to join their close knit team and play a hands on role across applications, infrastructure, and end user support.
This is a brilliant opportunity for someone with a couple of years experience in IT support whos keen to grow their skills, get stuck into project work, and progress into a specialist role over time.
The Role
Youll be part of a small Glasgow based IT team supporting around 400 users across the UK and overseas. No two days will be the same, one day youll be supporting business applications and liaising with vendors, the next you could be setting up hardware, working with cloud platforms, or helping on a large scale IT project.
Some of the things youll be involved in:
* Supporting business applications (triage, investigation, upgrades, patching).
* Managing Active Directory, shared network folder access, and user accounts.
* Assisting with Azure cloud services (Intune, Autopilot, etc.).
* Setting up and supporting laptops, desktops, and mobile devices (Dell or HP kit).
* Networking and security (switches, routers, firewalls, VPN).
* Project work like a Windows 11 refresh, Teams softphone rollout, WiFi upgrade, and CCTV system centralisation.
Youll work closely with colleagues in Glasgow and coordinate with vendors and international teams. The team have a strong culture of trust and collaboration, so theyre looking for someone wholl bring a positive attitude and a willingness to get stuck in.
About You
* Around 2+ years IT support experience.
* HND or degree in IT (or equivalent).
* Solid hardware knowledge (Dell or HP strongly preferred).
* Exposure to Azure or Microsoft 365 environments.
* Familiarity with Active Directory, networking (TCP, IP, DNS, DHCP), and Windows Server.
* Confident communicator with good problem solving skills.
Whats most important is that youve got a solid foundation, youre eager to learn, and you want to build a long term career with the business. This isnt a stepping stone role, there are great opportunities to progress and specialise if youre ambitious and keen to grow.
The Package
* Salary up to GBP32,000 depending on experience.
* 35 days holiday (including bank holidays + flexible days).
* 5.5 employer pension contribution.
* Annual bonus scheme (paid consistently in recent years).
* Private medical and dental (after 1 year).
* Life cover (4x salary).
* Hybrid working
Theyre Glasgow based, so youll need to be local and able to come into the office when required.
Sound like you?
If youre looking for that next step in your IT career and want to join a supportive team where you can really grow, wed love to hear from you.