Overview
At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.
Position Summary
The position: The Leasing Associate position is responsible for the leasing, marketing and maintaining positive resident relations. Leasing Associates handle the signing of leases, and act as a landlord for property owners. The Leasing Associate will also perform clerical work involving routine challenges with initial applications for housing, rent collection, maintain occupancy for public housing developments, and re-certification of other assisted housing tenants.
Responsibilities
* Ensure the model apartments and target apartments are ready for show and maintaining work areas, common areas and office in a clean and orderly manner
* Complete lease form or agreement and collect rental deposit
* Market the property effectively by answering questions, conducting tours, and promoting community amenities
* Have a thorough knowledge of lease terms, specifications and all community policies
* Completes move out of residents as per the Admissions and Continued Occupancy Policy (ACOP).and SOP’s. Maintain a working knowledge of Housing Authority policy andprocedures to assure residents have a clear understanding of changes that may affect their residency
* Regular “shopping” of competitive properties and remaining knowledgeable of market conditions
* Develop and maintain an on-going resident retention program under direction of Property Manager
* Maintain all resident and property files
* Courteous and efficient handling of resident requests and complaints
* Maintain a professional appearance and attitude at all times
Qualifications
Education & Experience:
* Qualified candidates will have 1+ years tax credit experience
* Property leasing, sales and/or customer experience
* HUD rules and regulations, as well as policies and procedures of low-income housing programs
* Excellent follow up skills via email and phone
* Onesite experience a plus
* Experience with Microsoft Office Suite including Word and Excel
Physical Requirements:
* May be required to sit for extended periods of time while working at a desk
* May be required to climb stairs
* Must be able to read documents, computer screens and data
* Must be able to hear and understand verbal communications in person and over the phone or computer
* May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
* Must be able to use mobile devices and applications for work-related tasks
Work Environment:
* This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements.
* The office is an open setting which may include bright lights, constant noises and distractions.
Employment with RPM Living is contingent upon successful completion of a background check and possessing a valid driver’s license.
RPM Living is an Equal Opportunity Employer.
This job title is associated with Leasing Agent, Leasing Consultant, Sales Consultant, Leasing Specialist, Sales Specialist, and/or Marketing Specialist.
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
* Weekly pay for all associates working onsite at an apartment community
* Comprehensive healthcare coverage available for all full-time, regular associates
* Employer-paid employee assistance, mental health, and wellness programs
* Ancillary benefits including critical illness, hospital indemnity, and accident insurance
* 401(k) with robust company match
* Opportunities for professional development, career growth, and role-based learning plans
* Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
* Paid time off plus floating holidays and volunteer days
* Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
RPM Living is an Equal Opportunity Employer.
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