The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent problem-solving skills, be able tomunicate clearly to Front Office users and be able to work in a fast-paced environment.
We have a current opportunity for a Trade Support Engineer on a permanent basis. The position will be based in London. For further information about this position please apply.
The ideal candidate should have a strong background and experience in eMarket systems at both a technical level and a business level for FX and Precious Metals, possess excellent problem-solving skills, be able tomunicate clearly to Front Office users and be able to work in a fast-paced environment.
1. Platform & venue configuration: manage and maintain configuration across all supported venues and systems, ensuring optimal performance andpliance with business requirements
2. Application support: provide expert-level support for the eMarkets platform, responding quickly to issues and service requests in line with the Banksernance standards
3. Business engagement: act as a liaison between IT and front office teams, translating business needs into configuration actions
4. Operational resilience: ensure system robustness and contribute to business continuity planning
5. Knowledge management:
6. create, maintain and update working instructions and documentation
7. ensure knowledge capture and transfer is a mandatory and ongoing function of the role
8. contribute to a centralised knowledge base to support team learning and operational efficiency
9. Testing & change management: participate in functional and user acceptance testing (FAT/UAT) for projects impacting merce IT
10. Callout & support expectations: participate in an on-call rotation to support critical issues outside of business hours
11. Good working knowledge of FX and Precious Metals trade processing, trade types, and straight-through processing. Strong knowledge of 3rd party trading and market data platform providers such as Bloomberg, Refinitiv, TT and Ffastfill. Familiarity and experience with API integrations, FIX onboarding and web services. Strong analytical and problem-solving skills with the ability to diagnose and resolve issues. Self-motivated and able to work independently as well as part of a team. Attention to detail and the ability to prioritize tasks in a fast paced environment.
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC387148 England and Wales
Job ID PR/4017583