Join to apply for the Hotel Housekeeping Manager role at Hyannis Harbor Hotel
The Housekeeping Manager is responsible for directing the housekeeping department of the hotel to ensure clean, orderly, and attractive conditions of guest rooms and common areas.
Position Duties and Responsibilities:
1. Supervises the work activities of housekeeping staff under the direction of the General Manager.
2. Provides training including safety and standard operating procedures to all housekeeping personnel.
3. Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
4. Distributes keys and work assignments to staff.
5. Addresses guest complaints regarding housekeeping services or equipment.
6. Assists with the selection of housekeeping personnel.
7. Ensures the staff is practicing efficient and effective procedures.
8. Monitors linen and guest supply inventory.
9. Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.
10. Completes follow-up on vacant or occupied rooms.
11. Assumes functions of Housekeeper as necessary.
12. Manages the lost and found program.
Qualifications:
* Previous leadership experience required.
* Computer literate in Microsoft Windows applications preferred.
* Excellent communication and organizational skills.
* Strong interpersonal and problem-solving abilities.
* Highly responsible and reliable.
* Ability to multitask.
* Candidates must be willing to relocate and/or commute to Falmouth, MA.
About Inn on the Square: Located on Cape Cod in Falmouth, MA, this contemporary hotel combines coastal charm with boutique elegance. It features 75 guest rooms and suites with nautical-themed decor, near Main Street, Woods Hole, Steamship Authority parking, and the Business Park.
About Newport Hotel Group: We strive to exceed industry standards through our vision, innovation, and integrity. We focus on delivering outstanding value, promoting from within, and creating a challenging and rewarding work environment that encourages personal and professional growth.
Benefits: 401(k), Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance.
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