Overview
About the Role - Monday to Friday 11pm to 7am. As Night Porter at RedCat, you're the friendly and reliable presence guests can count on after dark. You'll keep the venue safe, secure, and running smoothly throughout the night, while delivering warm, professional service to any late arrivals or early departures. You'll handle overnight checks, maintain cleanliness in public areas, and assist with any guest requests—whether it's a room service order, a taxi booking, or local information. You'll also carry out basic maintenance or report issues so everything is ready for the morning team.
Benefits
* 25% discount on food, drinks, and rooms across all RedCat venues (T&Cs apply)
* Opportunities for career progression within a fast-growing company
* Financial wellbeing programme
* Employee recognition scheme
* Discounted staff meals during shifts
* Apprenticeship & skills development programmes
* 24/7 access to our training and development platform
* Wellness programme to support your health and wellbeing
Responsibilities
* Guest Service - Welcome late arrivals, assist with check-in/check-out, and respond to guest needs overnight.
* Security - Carry out regular security patrols and ensure all entry points are secure.
* Cleanliness - Maintain a high standard of cleanliness in public areas during quiet periods.
* Safety Checks - Monitor fire safety systems, complete nightly health and safety checks, and report concerns.
* Problem-Solving - Handle guest concerns quickly and professionally.
* Night Operations - Support with basic maintenance tasks and ensure the venue is ready for the next day's operations.
* Communication - Hand over any important information to the morning team.
About RedCat
RedCat is revitalising pubs, inns, and boutique hotels across the UK—investing in the spaces, the service, and our people. Our Night Porters play a vital role in ensuring our venues are safe, secure, and welcoming 24/7.
The RedCat Way We work with integrity, care, and respect—day and night. As Night Porter, you are the calm and capable presence guests depend on, making sure they feel safe, looked after, and at home, no matter the hour.
This is a role where independence, responsibility, and attention to detail are key. You\'re comfortable working alone, staying alert, and keeping both guests and property safe.
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