General Manager - New Opening - Quality - London The Duchess of Kensington is an elegant pub located in the heart of Kensington, a stone’s throw from the Royal Albert Hall. Offering breakfast and a menu of elevated pub classics, strong passing trade and the draw of a nearby landmarks. Expect a fast-paced all-day trade with a high food mix giving way to wet led evening in Kensington’s newest and most stylish pub. The Role: As General Manager, you will own every facet of the venue’s performance. You’ll be empowered to run the site as if it were your own business, with commercial acumen and fearless leadership. Lead, train, and inspire a team to consistently deliver exceptional guest experiences. Create a buzz of vibrant energy, warmth, and fun for guests and staff alike. You’ll also have the chance to train, develop, and progress your career as the company continues to grow. What we’re Looking For: Put your heart on your sleeve: take ownership, be bold, and run the business as if it’s your own Stay cool under pressure—calm, composed, and unflappable Drop the ego at the door and get things done Minimum 2 years’ experience as a General Manager Deep knowledge of premium gastropub food & drink businesses Experrience running high volume sites is benefical Strong communication and organisational skills; approachable leadership Superb customer and floor service skills Solid financials, operations, and customer-satisfaction know-how Entrepreneurial flair and a genuine passion for people development Love to train, mentor, and grow a high-performing team Personal License holder is a plus What’s In It For You Competitive salary up to £50,000 (plus generous Bonus and Super Bonus schemes you can influence) Comprehensive training and ongoing development to accelerate your career Clear path for progression with regular openings and opportunities to step up Employee discounts across all our pubs, bars and restaurants Strategic autonomy: make meaningful decisions, own your results, be fearless Continuous team trips, management incentives, and socials in a warm, family-like culture 28 days’ holiday Free meals during shifts Employee Assistance Programme via Licence Trade Charity Lucrative referral scheme: earn up to £1,000 per successful referral Birthday day off on us Cycle-to-work scheme Enhanced maternity/paternity/adoption pay Workplace nursery benefit Length-of-service recognition rewards Join a reputable company who's growing and been recognised in the Sunday Times Top 100 Companies Ready to lead a standout, quality-focused venue in a buzzing London enclave? If you’re bold, people-centric, and commercial with a passion for exceptional food and drink, we’d love to meet you.