Cisco Systems Inc is seeking an IT Support Engineer based in Peterborough. This role involves providing both remote and onsite technical support for a strategic client and maintaining high-quality service delivery. Responsibilities include resolving escalated technical issues, managing service desk tickets, and ensuring excellent customer service. Applicants should have at least 2 years of experience in an IT or MSP environment, knowledge of Microsoft 365, and a full UK driving licence. Travel to customer sites is required.
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