We have an excellent opportunity for a Housing Regulation Officer to join our Informaiton and Governance team here at Wokingham Borough Council, on a permanent basis.
This is a strategic and collaborative position, working closely with the Council's Local Housing Companies and stakeholders to drive continuous improvement, regulatory assurance, and sector-leading practice
Key Responsibilities:
1. Deliver a continued programme of self-assessment and improvement against the Regulator of Social Housing’s Consumer Standards, including developing a gap analysis, improvement plan and monitoring framework.
2. Working on the development of a robust evidence base that demonstrates compliance with regulatory requirements, which can be presented in suitable levels of detail to a variety of stakeholders.
3. Support Service Managers in coordinating and drafting of regular reporting to Elected Members detailing performance and compliance with regulatory requirements.
4. Manage, plan, and deliver bespoke induction, legislative and complaint refresher training across the Housing Service and across other related services using mixed methods
5. Develop and implement a framework that ensures continued monitoring and analysis of wider sector performance, regulatory gradings and any changes to legislation or policy that may impact the Council’s regulatory compliance, capturing learning, risks and opportunities appropriately.
6. Act as the primary relationship manager between the Housing Service and WBC’s wholly owned local housing companies. Ensure compliance with the Service Level Agreement (SLA), including timely processing of invoices and payments. Monitor and report on service delivery standards to confirm that the services provided meet agreed expectations and contractual obligations
7. Work collaboratively with residents to gather feedback on regulatory compliance and service delivery, ensuring their voices inform improvement plans. Develop case studies and best practice examples that demonstrate how resident engagement drives continuous improvement and compliance.
Candidate Requirements:
8. Understanding of social housing legislation and consumer regulation, specifically within a Local Authority setting. Specifically in relation to the Social Housing Regulations Act 202
9. Strong problem-solving skills, able to work using your own initiative and collaborate with teammates, customers, and other professionals.
10. Highly organised, enthusiastic, proactive, and able to manage multiple priorities with attention to detail
⭐Staff Benefits⭐
Not only is this an excellent opportunity, but it’s a fantastic time to join our team. You will receive an extensive range of employee benefits including:
⭐Generous Annual Leave - 28 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays
⭐Local Government Pension Scheme
⭐GP Helpline - Available 7 days a week
⭐Employee Assistance Programme - Including a 24/7 Your Care Helpline
⭐Free Eye Tests and Flu Vaccines
⭐Free Onsite Gym - Located at Shute End Offices, Wokingham
⭐Salary Sacrifice Schemes - Including Car and Cycle to Work schemes
⭐Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more
⭐Move through Menopause Course
⭐Sports & Social Group Activities – Including running, football, cricket & more
⭐Learning & Development Opportunities
⭐Employee Networks
⭐And more!
Our Area:
Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside.
We’re home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.
Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact via email Harrison.Wilks@wokingham.gov.uk (Strictly no agencies).