Job Description
Marks Sattin are currently recruiting for an experienced Credit Control Specialist to join a growing and fast-paced organisation in the care sector. This is a fantastic opportunity to take ownership of a busy ledger and play a key role in improving cash flow and debtor management across the group.
Working closely with the Finance Director and wider finance team, you'll be responsible for ensuring timely collection of payments, maintaining accurate records, and building strong relationships with internal and external stakeholders.
Key Responsibilities
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* Manage all aspects of credit control for a large and growing client base
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* Monitor aged debt and chase outstanding payments in a professional and effective manner
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* Set up and review customer credit limits and payment terms
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* Post cash receipts and reconcile debtor ledger accounts
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* Raise and dispatch invoices within agreed timescales
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* Handle incoming calls and payment-related queries
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* Liaise with care home managers, administrators, residents' families, and legal representatives
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* Ensure contracts and invoicing requirements are correctly set up and maintained
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* Manage deferred income schemes and probate situations
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* Provide statements and maintain accurate records
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* Prepare and submit direct debit files and allocate payments
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* Produce regular reports on KPIs and debtor performance
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* Attend debt management meetings and support with reporting
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* Collaborate with other departments to resolve queries and improve processes
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* Maintain and update procedures for all areas of responsibility
Skills & Experience:
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* Proven experience in a Credit Control role (essential)
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* Strong working knowledge of Sage 200 and Excel
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* High attention to detail and accuracy
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* Excellent communication and stakeholder management skills
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* Able to manage your own workload and work on your initiative
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* Comfortable working under pressure and meeting deadlines
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* General accounts experience is an advantage
If you experienced on the collections front and have experience working in the care sector, please apply