Job / role title: SAP HANA AdministratorReporting to: Enterprise Support & Security Vulnerability Team LeaderDirect reports: NoLocation: Parklands, Birmingham Primary responsibilities:The SAP HANA Administrator role purpose is to lifecycle manage the Linux services in use to enable the business to achieve its business objectives and strategic plans.The main duties of the role are:Administer, manage, and maintain SAP HANA databases.Perform database tuning and performance monitoring.Support backup and recovery operations.Provide support and guidance to the SAP team.Resolve database performance issues, capacity issues, replication, and other data-related issues.Ensure compliance with database vendor license agreements.Incident and Problem resolutionProject and Security Compliance tasks Dimensions:The role is based at the Parklands office, Birmingham but may involve travel to other Compass sites and third party suppliers.Key performance standards / competencies / skillsSkills/experienceEssential/ desirableMinimum of 3 years of professional experience as a SAP HANA AdministratorEssentialStrong background in database administrationEssentialProficiency in database management, tuning, backup, and recoveryEssentialExcellent problem-solving skills and ability to troubleshoot database issuesEssentialStrong communication skills to collaborate effectively with the SAP team and other stakeholdersEssentialCommitment to continuous learning and staying updated with the latest industry trends and technologiesEssentialHigh level of technical competence.EssentialGood knowledge of the ITIL frameworkEssentialSkilled in database automation and scripting.EssentialStrong technical documentation skills with ability to summarise technical issues or proposals in non-technical language when required.EssentialGood understanding of technical problem management being able to apply logical component failure analysis to ensure efficient and timely resolution of issues.EssentialExperience of SAP upgrade from S2 to HANADesirableExperience with Cloud PlatformsDesirableFamiliarity with virtualisation technologiesDesirableExperience of cross platform endpoint toolsDesirableRelevant certificationsDesirable Performance standardsTarget / objectiveDelivery of SLA targets for defined service lines95% complianceComplaince to Change, Incident & Request processes100% complianceDelivery of availability of infrastructure services to agreed targets95% complianceCompliance of key IT security and audits controls and resulting standards100% compliance CompetenciesEssential/ desirableCustomer service focusedEssentialTeamworkEssentialCan do attitudeEssentialCommunication (verbal and written)EssentialCollaboration between IT teams and third partiesEssentialResults focusedEssentialStrong attention to detailEssentialLogical thinker and able to make decisions under pressureEssential Person specification• Cross cultural sensitivity and flexibility• High emotional intelligence and empathy• Tactful and diplomatic as well as professional and patient• Organised with a proven ability to prioritise workload, meet deadlines, and utilise time effectively• Strong interpersonal and communication skills; able to deal effectively with diverse skill sets and personalities, works effectively as a team player• Strong analytical skills• Apply analytical rigor to understand complex business scenarios• Resilient and resourceful with a desire to get things done and a willingness to be responsive and flexibleWe ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and familiesAbout UsAs part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.Job Reference: com/2409/344800/52764592/SU Central FunctionsCompass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!