BDS Recruitment have an exciting opportunity for an area manager to work for a leading provider of retirement housing. Working from home and with travel - the area covers a patch of sheltered housing sites across Greater Manchester. We are looking for someone with a strong focus on customer satisfaction, ensuring residents receive a high‑quality, responsive, and respectful service, we need somebody with a clear emphasis on regulatory compliance, health and safety, and risk management. As the organisation grows, then you will play a key role in supporting House Managers, driving standards, and contributing to strategic improvements Key duties include: * Leading and developing the area team to ensure they meet their full potential and continue to deliver excellent services * Accountability for implementing the customer engagement strategy at local level, ensuring that all customers have an opportunity to shape local provision and are encouraged to be involved in their local community * Working with the Procurement team and local providers, as appropriate, to ensure that high quality services are commissioned across all schemes. Criteria: * Good understanding of operational procedures in the management retirement housing. * Business and financial planning * Budget management * Safeguarding of vulnerable adults * Leasehold experience * Excellent internal and external stakeholder relationshi...