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Bathroom technical service manager

Hitchin
Elliott Recruitment Solutions Limited
Technical services manager
Posted: 15h ago
Offer description

Bathroom Technical Service Manager

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.
Hitchin, Stevenage
£35k

Elliott Recruitment are pleased to represent a bathroom company who have an exciting opportunity for an organised, customer service driven individual to join their team as a Service Manager on a permanent basis.

The Role
As Service Manager, youll take ownership of the customer journey from start to finish. Youll lead the Hitchin showroom, manage post-sale service, and ensure every bathroom installation meets my clients uncompromising standards. This is a hands-on role: when remedial work is needed, youll personally step in to put things right

showing our customers that we always stand by our work.
What Youll Do
Lead the customer experience from showroom visit to installation and aftercare
Ensure every bathroom installation meets our high standards of quality and safety
Carry out remedial work where required, delivering swift and effective solutions
Manage the Hitchin showroom, welcoming and guiding customers with expertise
Own all post-sale enquiries, providing fast and professional resolution
Collaborate with installers, suppliers, and sales teams to keep projects running smoothly
Identify recurring issues and recommend improvements for right-first-time delivery
What Youll Bring
Proven hands-on experience in bathroom installations
A customer-first mindset with the ability to turn challenges into positive outcomes
Strong problem-solving skills and technical know-how
Organisational skills to balance showroom, service, and operational demands
Excellent communication skills to build trust with customers, installers, and colleagues
Pride, energy, and drive to deliver service that goes above and beyond

This is an exciting opportunity for someone with hands on plumbing experience to predominantly step away from the tools and support the end to end delivery for customers whilst also being hands on to rectify any post installation snagging and remedials.

My client is offering office hours of Monday to Friday 9am to 5pm and a salary of £35k. Own transport is essential.

If youre a bathroom installation expert with the passion and skills to deliver world-class service, wed love to hear from you.

Apply today as immediate interviews are available.

TPBN1_UKTJ

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