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Are you an experienced Receptionist/Administrator with excellent customer service skills? Do you enjoy working in a busy office where no two days are the same? If so, we would love to hear from you.
We are seeking a proactive and organised individual to join our friendly and supportive team as a Receptionist / Administrator. This is a key front-facing role, acting as the first point of contact for pupils, parents, staff, and visitors, while also providing vital administrative support across the school and wider organisation.
About the role
Reporting to the Office Manager, you will support the efficient day-to-day running of the main office. You will manage reception duties, coordinate communication across the school, and contribute to a wide range of administrative processes.
As part of the shared services team, you will also play an important role in supporting school systems, including maintaining accurate pupil records within the MIS (Arbor), assisting with attendance processes, and providing general administrative support to staff and leadership.
Key responsibilities include:
•Acting as the first point of contact for all visitors, calls, and enquiries
•Managing reception, ensuring safeguarding and sign-in procedures are followed
•Supporting pupil attendance processes and maintaining accurate records
•Coordinating internal communications (including radio calls)
•Managing post, deliveries, and visitor logistics across the site
•Supporting hospitality for meetings and events
•Providing administrative support across the school, including emails, correspondence, reporting, and reprographics
•Maintaining and supporting the school MIS (Arbor), including data accuracy, reporting, and user support
•Assisting with events, trips, transport arrangements, and school-wide activities
•Contributing to the smooth running of office systems and processes
About you
We are looking for an experienced, organised and customer-focused administrator with excellent communication and IT skills, able to manage a varied workload, work collaboratively, and remain calm and professional in a busy environment while supporting young people with SEND. Experience in an educational setting or with school systems (e.g. Arbor or SIMS) is desirable, but not essential - training will be provided for the right candidate.
Salary for 37 hours per week is £25,989 - £26,824 per annum dependent upon experience. This is a full time, all year-round permanent position. 08:00–16:00 Monday to Thursday, 08:00–15:30 Friday.
About Coombe House
Coombe House is located just outside Shaftesbury and set in 55 acres of beautiful countryside. Coombe House School supports children and young people with social communication, emotional and learning needs, all of whom have an EHCP.
What we offer:
1. A workplace set in beautiful surroundings.
2. Competitive salary and benefits.
3. Free, confidential employee assistance programme.
4. Enhanced Pension Scheme (10% employers' contribution).
5. Continuous professional development and training
6. Use of leisure facilities (gym and swimming pool), at specified times.
7. Death in Service (3 x salary).
8. Supportive leadership team and multidisciplinary colleagues.
9. Wellbeing support, including qualified Mental Health First Aiders.
This post involves working with children or vulnerable adults and/or having access to significant information about them and will be subject to an Enhanced Disclosure and Barring Service check.
Closing date for applications: Monday 15 June 2026
Interviews to be held on 23 June 2026
Please contact Michelle Heywood, HR Manager for any queries.
We are committed to safeguarding and expect everyone who works in our school (and visitors to our school) to share this commitment. We take all safeguarding and welfare concerns seriously and encourage our pupils to talk to us about any worries they may have. We will always act in the best interests of the child. The successful applicant must be willing to undergo child protection screening, including checks with past employers and an enhanced DBS.
Safeguarding Statement
We are committed to safeguarding and expect everyone who works in our school (and visitors to our school) to share this commitment. We take all safeguarding and welfare concerns seriously and encourage our pupils to talk to us about any worries they may have. We will always act in the best interests of the child. The successful applicant must be willing to undergo child protection screening, including checks with past employers and an enhanced DBS.
We will not accept speculative CVs through agencies for this appointment. Direct applications only. Please note we cannot accept applications from overseas candidates and are not able to offer sponsorship at this time.