Job overview We are looking to recruit bank receptionists to support the team that will work with the clinicians at the same day service. Advert · To be able to communicate, establish and maintain relationships with the clinical team. · Booking in patients via Systm1 · Taking phone calls from patient’s · Making telephone calls to patients confirming their appointment · Dealing with face-to-face patients. · To have a polite and courteous manner. · Ensure that all staff on the rota have attended · Using clinical systems (Systm1) to check in patients face to face · Supporting the clinical staff in any administrative tasks · Answer the telephone / make calls on behalf of clinicians. Making clinicians hot drinks · Ensuring all kitchen is tidy · Turning on computers and helping to prepare rooms Working for our organisation Connnnect Healthcare Rotherham Community Interest Company (CIC) is a federation of 28 GP practices in Rotherham. The organisation is led by a Board of representatives from general practice in the Borough, with executive leadership from a Medical Director on a part-time basis. The organisation currently delivers extended access primary care services in Rotherham and a Physio First service in partnership with the local acute and community trust, the largest of its kind currently operating. In addition, the organisation is supporting the development of primary care networks and manages delivery of training and development to large cohorts of the general practice workforce. Our Vision We are a GP-led organisation and aim to provide services for direct patient care and to support GP practices. We will be a patient-centred, working collaboratively across general practice and with partners to provide high-quality services, positive working experiences for our staff, and to secure the sustainability of general practice in Rotherham Detailed job description and main responsibilities We are looking to recruit bank receptionists to support the team that will work with the clinicians at the same day service. Main Duties · To be able to communicate, establish and maintain relationships with the clinical team. · Booking in patients via Systm1 · Taking phone calls from patient’s · Making telephone calls to patients confirming their appointment · Dealing with face-to-face patients. · To have a polite and courteous manner. · Ensure that all staff on the rota have attended · Using clinical systems (Systm1) to check in patients face to face · Supporting the clinical staff in any administrative tasks · Answer the telephone / make calls on behalf of clinicians General Duties · Making clinicians hot drinks · Ensuring all kitchen is tidy · Turning on computers and helping to prepare rooms We want to make our application process as inclusive as possible. If you have any access requirements or need any adjustments to support you during your application, please let us know. Sharing this information is completely confidential and will not affect the consideration of your application in any way.