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Customer Service Advisor at Walsall-based Window and Door Business
Chase Taylor Recruitment has partnered with a successful manufacturer of windows and doors for the trade sector, based in Walsall. They are seeking an experienced Customer Service Advisor to join their team.
Role Responsibilities:
1. Handling non-conformances and liaising with customers and suppliers regarding these issues.
2. Completing weekly non-conformance reports for management review.
3. Answering phone calls and managing customer enquiries.
4. Performing additional duties as needed.
5. Scheduling orders and placing basic purchase orders.
6. Providing training as required.
7. Having experience in a customer service role, preferably within a home improvement business.
8. Demonstrating planning and organizational skills.
9. Proficiency in Microsoft Excel and Outlook.
To learn more about this role, please contact Guy at Chase Taylor Recruitment and quote reference number MM5.
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