Introduction to Signature Group
Our portfolio includes well-loved spots such as Kyloe Gourmet Steak Restaurant, Cold Town House, and The Spiritualist in both Glasgow and Aberdeen.
Deputy General Manager Role
Signature Group are looking to hire Deputy General Managers across our Estate!
Deputy General Manager Duties
* Operational Management – Assist the General Manager in overseeing day-to-day operations, ensuring all departments run smoothly and efficiently while meeting company goals and standards.
* Team Leadership & Development – Support in managing and motivating staff, ensuring effective recruitment, training, and performance management to maintain a productive and positive team environment.
* Financial Oversight – Assist with budgeting, financial planning, and monitoring financial performance to ensure the business meets its revenue targets and stays within budget.
* Customer Relations & Service Excellence – Ensure high levels of customer satisfaction by addressing customer feedback, resolving issues, and implementing service improvements where needed.
* Compliance & Standards – Ensure all company policies, procedures, and legal regulations are adhered to, maintaining a safe and compliant environment for both staff and customers.
Required Skills
* Leadership & Team Management – Strong ability to lead, motivate, and manage a team, ensuring high performance, staff development, and a positive workplace culture.
* Financial Acumen – Proficiency in budgeting, financial analysis, and cost control to support business profitability and achieve financial goals.
* Strategic Thinking – Ability to analyse business performance, identify areas for improvement, and implement strategies that drive business growth and operational efficiency.
* Excellent Communication Skills – Clear and effective communication with staff, customers, and senior management, ensuring smooth operations and collaboration across departments.
* Problem-Solving & Decision-Making – Strong analytical skills to address challenges, make informed decisions, and implement practical solutions in a fast-paced environment.
On top of pay - also included is our wider benefits such as:
* Staff discount ranging from 25% to 50% on F&B at all Signature Group Venues
* Employee Assistant Programme
* Extra annual leave days gathered through service
We look after our team and provide access to our 24/7 Employee Assistance Program. Signature Group believes in promoting a healthy work / life balance.
If this sounds like something you want to be a part of, apply today by sending in your CV.
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