IT Technician
£26,000 - £29,000 plus bonus and benefits
Bridgend
Are you an IT Technician looking for a varied, interesting role in manufacturing? Does the thought of joining an innovative and successful, privately manufacturer appeal to you? Is a state of the art working environment, great benefits and an early Friday finish sound attractive?
We are currently recruiting for an IT Technician to join a highly respected local manufacturer in Bridgend.
As IT Technician you will:
- Support 70+ staff with any IT related queries / issues in a professional and timely manner.
- Liaise with 3rd party support companies to assist in solutions when required.
- Maintain the internal helpdesk with meaningful threads and solutions.
- Report weekly helpdesk KPIs to enable informed decision-making.
- Contribute to supporting / creating user documentation.
Maintain IT Audits:
- Carry out monthly IT maintenance and audits.
-Have prime responsibility for providing first line support to staff across the company, working collaboratively with teams and 3rd party suppliers, requiring effective time management and control of multiple tasks.
- Display a basic understanding of firewalls, networks, switches and patch-panels.
As well as a competitive salary, you will be eligible for an annual...