Overview
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
The shift pattern for this post is: Monday - Thursday 8:30 - 17:00, Friday 8:30 – 16:30.
Please note this post may close sooner than the advertised date depending on the level of interest in the post.
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
Location note: This is a GGC wide post; initial base will be Inverclyde Royal Hospital.
Responsibilities
* Provide Health Records administration to support clinical care for outpatients, day cases and inpatient admissions.
* Maintain confidential patient records; ensure secure storage and timely availability.
* Administer and process patient appointments and maintain patient management systems.
* Deliver efficient administrative, clerical and receptionist services and maintain both electronic and paper-based records.
Qualifications
* National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
* General administration and office experience/desirable clerical experience.
* Computer literate with good keyboard skills.
* Previous reception experience desirable.
* Prior experience of using a Patient Management System desirable; training will be provided.
Informal contact: Margaret Darrah, Health Records Supervisor, 01475 524141, Margaret.Darrah@nhs.scot
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates.
Equal opportunities: NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer.
Candidates should provide original and authentic responses to all questions within the application form. The use of AI or other third-party assistance to generate or significantly modify responses is discouraged; responses should reflect your own knowledge, skills and experience.
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