The Government Property Agency (GPA) is the largest property holder in the UK government, managing assets worth over £2.1 billion and overseeing more than 55% of the government’s office estate.
We are transforming the Civil Service by creating excellent workplaces, leading the UK’s largest commercial office programme, reducing carbon emissions from government offices by half, and delivering greater value for taxpayers. We seek innovative, solutions-focused individuals to join our team.
Representing His Majesty’s Government, the GPA leads major programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme. We also provide cost-effective property services including asset management, lifecycle replacement, and workplace services.
Innovation and progress are core to our culture. We promote lifelong learning, curiosity, and self-improvement. Our four core values guide our actions:
* Striving for excellence: We aim to deliver outstanding results.
* Empowering through respect: We treat everyone fairly.
* Acting with integrity: We always do the right thing.
* Succeeding together: We rely on each other for success.
Join our diverse team that leads with purpose—improving sustainability, fostering social value, promoting inclusivity and flexibility, and supporting economic growth. Be part of a mission where your impact matters, your voice is heard, and you help shape our future.
The GPA is committed to diversity, equality, and inclusion, actively encouraging applications from candidates who are disabled, ethnically or gender diverse, or identify as LGBTQ+.
The Workplace Experience Team is a high-performing, collaborative group responsible for customer-focused initiatives, including Future Ways of Working, Customer Experience, and Customer Insight.
The Future Ways of Working team focuses on embedding modern working practices across the civil service. After successfully implementing the smarter working programme, they support ongoing initiatives to promote flexibility and choice.
The Engagement Manager for Future Ways of Working will facilitate contributions from the smarter working practitioner network and other groups to inform and influence future workplace practices through engaging events and analysis of outputs. They will also support the wider community with advice on embedding modern ways of working.
The team is small and versatile; the successful candidate may need to assist other areas within the team as required.
Key Responsibilities
As the Future Ways of Working Engagement Manager, your responsibilities include:
* Supporting the delivery of the interoperability programme by developing the ‘Ways of Working’ pillar, leveraging the practitioner group to inform discovery phases and evolve workplace approaches in the civil service.
* Analyzing lessons from interoperability pilots to identify challenges and enablers, and advising on change management principles and best practices across government.
* Managing the cross-government Smarter Working Community of Practice, hosting events, providing guidance, and developing tools to showcase GPA’s expertise.
* Leading workplace change communication and engagement activities across government and beyond, promoting continuous improvement.
* Facilitating sessions within the Workplace Experience and Business Change teams for internal and external audiences.
* Maintaining and developing smarter working communities to enhance GPA’s reputation as a thought leader.
* Collaborating with Customer Experience and Insights teams to address behavioral change challenges and support the Business Change team with relevant tools and advice.
* Reviewing research and creating products and advice to position GPA as a leader in smarter working.
* Line managing the EO support officer post.
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