Infrastructure Engineering Specialist – BT Group, Manchester
BT Group – Manchester, England, United Kingdom
This role is primarily based in our Manchester, New Bailey Location. Hybrid working: 3 days in the office, 2 days remotely.
Why this job matters
Our ambition is to become the world’s most trusted connector of people, devices, and machines. BT Networks plays a key role in this ambition, and many of our core network features and functions are moving to cloud, taking advantage of the scalability, flexibility, and collaborative benefits of cloud.
About the role
The Infrastructure Engineering Specialist independently works with Automation, Enterprise Systems Management (ESM) and Continuous Integration and Continuous Deployment (CICD) technologies, executing the vision of key technologies within the infrastructure landscape.
Network Cloud is a software‑defined private infrastructure that hosts many of BT/EE’s core network and network management functions for our fixed and mobile services. We have a mixed technology stack utilizing Linux, KVM, OpenStack, CEPH and a mix of open‑source and proprietary automation and observability solutions. We also have a mixed vendor hardware stack, including Dell, Cisco, Juniper, Infinidat, Pure and Gigamon.
The Network Cloud Infrastructure specialist works both independently and as part of a team to deliver all aspects of infrastructure build – designing, building, deploying, maintaining, evolving, and optimizing.
Key Responsibilities
* Design & Development
o Lead on the creation and implementation of high‑ and low‑level designs for stable network and infrastructure environments that meet the needs of customers and partners, and are compliant with current security, privacy, and audit requirements.
o Deliver the required documentation to successfully land new solutions into the support organization.
* Testing & Platform Validation
o Lead on the platform testing strategy for all infrastructure types, defining and delivering automated testing to support the testing and validation of the platform design and evolution.
o Execute engineering efforts to ensure currency and supportability of platform technology.
* Hardware/Software Evolution
o Contribute to the exploration of cutting‑edge technologies through deployment of new technology proof‑of‑concept projects, participation in their assessment, and development into an in‑life service.
o Lead on the evolution of platform hardware and software involved in projects such as major component swap‑outs and the introduction of future hardware.
o Work to ensure that all evolution projects are delivered with suitable optimisation and efficiency, working with vendors and stakeholders to realise suitable options.
* Automation & Observability
o Create automations for all implementation, monitoring, and maintenance tasks.
o Support the OSS teams to deliver innovative ways to monitor the performance of the platform, enabling additional visibility of the efficiency on Network Cloud.
* Operations
o Provide support for platform incidents from our dedicated NOC.
o Audit and report on the performance and overall health and efficiency, making recommendations of actions or enhancements.
* Integration
o Manage the installation, testing, and setup of new hardware both physical and virtual (firewalls, routers, switching, monitoring).
o Support the implementation of core and cloud infrastructure security to manage risks and exposure.
Skills You’ll Need
* Experience in designing, building, deploying, maintaining, evolving, and optimising infrastructure.
* Strong interest in researching new technologies.
* Vendor and tenant engagement – being able to work with vendors and tenants to understand how the work you are delivering will impact or integrate with their solutions.
* Strong knowledge of Linux configuration management.
* Good knowledge of Linux networking including bridging, routing, iptables and diagnostic tools such as tcpdump, ping, etc.
* Ability to develop and maintain programs and scripts that aid in the operation and automation of tasks using various shell and scripting languages (Ansible, Bash, Python).
* Understanding of code review and familiarity with tools such as GitLab & Jenkins.
* Familiarity with enterprise‑grade server hardware (Dell/Cisco), switch hardware and software (Juniper/Junos) and CPU technologies (Intel/AMD).
* Familiarity with Infrastructure as Code technologies (Terraform, Ansible) and orchestration tools such as Jenkins.
* Familiarity with OpenStack.
* General knowledge of change control and operational security processes and the importance of these processes to the integrity of services you operate.
Benefits
* Tailored training and development opportunities to continue to build your career.
* 10% on‑target bonus.
* 25 days’ annual leave (not including bank holidays), increasing with service.
* Life Assurance.
* Pension scheme – If you pay in a minimum of 5% of your pensionable salary every month we will pay in 10%.
* Direct Share scheme.
* Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.
* 50% off EE mobile pay monthly or SIM‑only plans.
* Exclusive colleague discounts on our latest and greatest BT broadband packages (BT TV, including TNT Sports and NOW entertainment).
* Shared Parental leave – maximum amount of leave you can share with your partner is 50 weeks.
Leadership Standards
* Leading inclusively and safely: I inspire and build trust through self‑awareness, honesty, and integrity.
* Owning outcomes: I take the right decisions that benefit the broader organisation.
* Looking out – Delivering for the customer: I execute brilliantly on clear priorities that add value to our customers and the wider business.
* Commercially savvy: I demonstrate strong commercial focus, bringing an external perspective to decision‑making.
* Looking to the future – Growth mindset: I experiment and identify opportunities for growth for both myself and the organisation.
* Building for the future: I build diverse future‑ready teams where all individuals can be at their best.
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