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Branch manager

Dundee
Branch manager
Posted: 24 June
Offer description

MGM Timber Ltd, part of the Donaldson Group, established in 1860, is one of UK’s largest, privately owned timber companies. We are a family of 11 businesses, ranging from B2B, retail, ecommerce, all with shared values and a common vision, driven by the desire to always do good. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,500 colleagues across the UK. We are committed to building a diverse and inclusive workplace. If you have the skills and experience for this role, we encourage you to apply. We particularly welcome applications from women and individuals from minoritised ethnic backgrounds, as they are currently underrepresented in our organisation’s manufacturing and construction teams. As a 6th generation family-owned business, Donaldson Group is committed to providing colleague benefits that are truly valuable. Benefits include but are not limited to: 30 days' holiday, inclusive of Statutory Bank Holidays, Length of service awards, Company sick pay, Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line). About the Role We’re looking for a commercially savvy and people-oriented Branch Manager to lead our Dundee site – a pivotal branch in our growing network. This is a hands-on leadership role that combines operational oversight, team development, and customer relationship management to deliver strong commercial results. You’ll be responsible for driving profitability, maintaining high standards of service and safety, and fostering a positive and productive working environment across both office and yard teams. Key Responsibilities · Commercial Leadership – Manage the commercial performance of the branch, identifying opportunities to maximise sales, control costs, and improve margins. · Customer Service & Relationship Management – Deliver excellent service by developing strong customer relationships and ensuring all interactions meet or exceed company standards. · P&L Accountability – Take full responsibility for the branch’s profit and loss, including budgeting, forecasting, and reporting to meet company targets. · Team Management & Development – Lead, support, and develop a cross-functional team including office, yard, and production staff. Conduct performance reviews and foster a culture of accountability and growth. · Health, Safety & Environmental Compliance – Ensure full compliance with all Health & Safety and Environmental policies. Maintain a clean, safe, and legally compliant working environment. · Operational Oversight – Oversee day-to-day operations to ensure smooth and efficient functioning of the branch. What We’re Looking For We’re seeking a motivated leader who can combine operational efficiency with strong people and commercial skills. Ideally, you will bring: Experience & Qualifications · Previous experience in a similar branch management, operations, or supervisory role – ideally within the timber, construction, or manufacturing sectors. · Experience managing a team and overseeing day-to-day business operations. · A full, clean UK driving license. Key Skills & Attributes · Strong leadership and team development skills. · Excellent organisational and problem-solving abilities. · Commercial awareness and sound decision-making. · Effective communicator with strong interpersonal skills. · Confident influencing, negotiating, and conflict resolution abilities. · A proactive mindset and the ability to work independently. · High attention to detail and a commitment to quality. · Flexible and adaptable in a fast-moving environment. · A team player who supports colleagues and shares knowledge. What We Offer · A competitive salary based on experience. · Company pension and staff discount scheme. · Career development and training opportunities within a supportive, growing company. Join us and help shape the success of our Dundee branch while growing your own career in a thriving industry. Work hours are 39 hours per week, Monday to Thursday 8.00am to 5.00pm and Friday from 8.00am to 4.00pm.

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