We’re Kingfisher, A team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you
Kingfisher has big ambitions to grow e-commerce sales with our stores at heart, to make efficient use of our estate, drive outstanding customer experiences, and provide our colleagues with the best tools to do their jobs efficiently and effectively.
We are looking for a Marketplace Product Manager to lead in answering the why (i.e. vision and strategy) and what (i.e. priorities), supporting their team and facilitating a clear focus on customer needs and business goals.
Overview
We’re Kingfisher, A team made up of over 76,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. That’s right, we’re big, but we have ambitions to become even bigger and even better. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that’s where you come in.
At Kingfisher our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and applicants to Kingfisher are treated equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London, Southampton & Yeovil. Talk to us about how we can best support you
Kingfisher has big ambitions to grow e-commerce sales with our stores at heart, to make efficient use of our estate, drive outstanding customer experiences, and provide our colleagues with the best tools to do their jobs efficiently and effectively.
We are looking for a Marketplace Product Manager to lead in answering the why (i.e. vision and strategy) and what (i.e. priorities), supporting their team and facilitating a clear focus on customer needs and business goals.
As the Marketplace Product Manager, with your in-depth knowledge of agile, productised ways of working and deep domain and operational experience, you will use your influencing and leadership skills to support our functions and banners, providing our customers with convenient delivery options. You will also scale our capability with the latest technology and ensure we use our resources efficiently to deliver more choice for our customers.
* Product vision & strategy: Is responsible for the product vision & strategy, in alignment with the strategic direction of the business and group. Ensures the vision and strategy are clearly understood at all levels - team, stakeholders, domain and group leadership
* OKRs & Product metrics: Is responsible for the definition of outcome-based OKRs & product metrics and is accountable to measure, track and use it for strategic prioritisation decisions.
* Value articulation:Performs cost-benefit analysis to assess the size of opportunities, provides clear recommendations and uses it for investment and prioritisation decisions.
* Customer centricity: Deeply understands the customers, in partnership with the design team, and champions the mindset within the team to ensure decisions are made with customers or users in mind
What's the job
As the Marketplace Product Manager, with your in-depth knowledge of agile, productised ways of working and deep domain and operational experience, you will use your influencing and leadership skills to support our functions and banners, providing our customers with convenient delivery options. You will also scale our capability with the latest technology and ensure we use our resources efficiently to deliver more choice for our customers.
* Product vision & strategy: Is responsible for the product vision & strategy, in alignment with the strategic direction of the business and group. Ensures the vision and strategy are clearly understood at all levels - team, stakeholders, domain and group leadership
* OKRs & Product metrics: Is responsible for the definition of outcome-based OKRs & product metrics and is accountable to measure, track and use it for strategic prioritisation decisions.
* Value articulation:Performs cost-benefit analysis to assess the size of opportunities, provides clear recommendations and uses it for investment and prioritisation decisions.
* Customer centricity: Deeply understands the customers, in partnership with the design team, and champions the mindset within the team to ensure decisions are made with customers or users in mind
Required Skills & Experience:
* Proven experience in building high-performance, delivery-focused & data-driven product teams.
* Proven experience of successful delivery of large-scale e-commerce change.
* Extensive experience of working in an agile, fast-paced environment.
* Strong presentation and interpersonal skills, with the ability to convey sophisticated commercial and technical challenges in a user-friendly way.
* Previous line management experience is helpful
* Ability to present technical details simply to business partners to enable them to collaborate easily.
* An investigative and curious mind that facilitates problem-solving activities.
* A results-orientated mindset that understands the importance of speed in decision making.
* Able to guide others through change effectively and skilled in finding a ‘situation where everyone is happy’.
* Ability and willingness to mentor others and learn from others.
Be Customer Focused – constantly improving our customers’ experience
* I listen to my customers
* I use available data to help make decisions
Be Human – acting with humanity and care
* I do the right thing
Be Curious – thrive on learning, thinking beyond the obvious
* I build and share new ideas
* I try new things and share my learnings
Be Agile – working with trust, pace and agility
* I have courage to be creative
* Done is better than perfect, I aim for 80/20
Be Inclusive – acting inclusively in diverse teams to work together
* I embrace allyship
* I have self-awareness and a desire to learn
Be Accountable – championing the plan to deliver results and growth
* I own my actions
* I understand the Kingfisher plan and how it relates to my role
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here!
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.
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What we offer.
Private Health Care
Opportunity to receive up to family level cover with Bupa. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation).
Kingfisher Pension Scheme
Immediate eligibility through auto-enrolment. Contribute 8% to receive a max 14% from the Company.
25 Days' Holiday
25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues).
Staff Discount
20% discount at B&Q and Screwfix. Eligible after 3 months service.
Kingfisher Share Incentive Plan (SIP)
Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached.
Life Assurance
x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member.
Bonus
Competitive bonus scheme that aligns to work level of role.
Kingfisher Share Save
Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October.
Our Behaviours
At Kingfisher, we are united by our 6 core behaviours
Constantly improving our customer experience
Acting with humanity and care
Be curious
Thriving on learning, thinking beyond the obvious
Be inclusive
Acting inclusively in diverse teams to achieve together
Be agile
Working with trust, pace and agility
Be accountable
Championing the plan to deliver results and growth
Our employees know us best. We wouldn’t be Kingfisher without them. So, we want to share what they think with you.
Training & Development
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Conversations with senior leaders
Resources and tools to help you grow
Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing.
Initiatives that measure development
With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.
Find your path
The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.
Sharing is caring
We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.
Reach for the stars
So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.
Why Kingfisher
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
Application Process
What to expect from our application process...
Step 1: Application
Send in your application via our Kingfisher Careers website.
Step 2: Review
A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.
Step 3: Interview 1
You’ll then have a telephone interview/one to one conversation with a recruiter.
Step 4: Interview 2
As you progress, you’ll be invited to attend a face to face or virtual interview.
Step 5: Feedback
Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
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