Job Description
Operations Support Co-ordinator
Employment Type: Temp-to-Perm (Initial trial period via agency before permanent hire)
Location: Office-based, West London (W3)
Salary: £27,500 - £29,000 per annum
Working Hours: 08:00 - 16:00, Monday to Friday (No weekend work)
Position Overview: This vital support role involves bridging the gap between our customers and our field operations. You will assist the control desk by managing high-frequency communications and ensuring all data entry is handled swiftly.
Core Responsibilities:
* Respond to customer inquiries and provide real-time updates to drivers on the road.
* Assist the lead controllers with administrative tasks to streamline the dispatch process.
* Ensure all client records and journey details are logged accurately.
Candidate Profile:
* Exceptional interpersonal skills and a confident telephone manner.
* Highly reliable and capable of working within a collaborative team environment.
* Interest in developing a career within the transport and logistics sector.
What's Offered:
* Immediate interviews and weekly pay during the temporary phase.
* Full workplace training and pension contributions.