If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application. OPERATIONS ASSISTANT – 16 hours (Sunday & Monday working) Cave Veterinary Specialists, a veterinary referral hospital are recruiting for a n organised individual to join them as an Operations Assistant. This role, working within the client care team, supports operational areas across the hospital, ensuring that our clinical teams have what they need to help all of our patients. The role also enables our client care team to support our clients to have a positive experience. Y ou will have the opportunity to enhance your skills in a busy hospital whilst working alongside a supportive team. We are looking for someone who is able to engage with others and can take responsibility under the guidance and sup ervisory support. You will work within our team to contribute to a positive and effective working environment. A key responsibility will be to support reception, and to help maintain correct stock levels and support the administrati o n of client’s bills. This is a permanent part time role, working 16 h ours per week, on Sunday and Monday. We are looking for someone to start as soon as possible. Client Care and administrative support: Liaising with clients, speaking directly over the phone and face to face to provide an outstanding client experience. Liaising with referring veterinary practices supporting the referral process for patients, updating actions and all ensuring all information is complete for case acceptance. Supporting the client financial journey, ensuring accurate and timely completion of records and clients bills are updated as required. Updating client and referring veterinary practice data on the practice management (booking) system accurately and timely. Stock Management : Ordering of clinical supplies and medications in line with purchasing polic ies. Maintenance of stock areas and supporting with stock counts. Facilities support: Supporting the scheduling of maintenance job s, and scheduling of contractors. Undertake inspections, as required, in line with our Health & Safety daily activities. Benefits 5 weeks holiday bank holidays (pro rata) a day b irthday l eave Career progression opportunities Staff discount schemes Enhanced sickness pay Employer contribution pension scheme Wellness program including: Employee assistance program Eyecare voucher scheme Free annual Flu jab Cycle to work scheme Recruitment referral reward scheme About us At Cave Veterinary Specialists, our top priority is to provide outstanding specialist care to our client’s pets. We have a team of highly experienced clinicians and veterinary nurses working with state-of-the-art equipment and technology, which enables us to treat the most complex and challenging cases our motto being Clinical Excellence, Personal Care. We pride ourselves on being a very friendly, supportive, and approachable team and offer a fantastic induction service to anyone who joins us. LI-ST1 LI-Onsite We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk