36 hours per week for 52 weeks per year
Student Services supports students at each stage of their journey from pre-entry to post exit. The Service has a student-orientated culture and puts students needs at the heart of everything it does.
As a pivotal first point of contact within the team, you will provide holistic information and signposting in the Student Support Centre and other communal areas around a range of pastoral issues. This role includes working on a busy, front-facing welcome desk, where youll be the first person many students meet when seeking support. Were looking for someone who genuinely enjoys engaging with people and thrives in a dynamic, student-facing environment.
We are looking for someone who will have a friendly, efficient, enthusiastic and proactive approach in dealing with all service matters. You will work in close liaison with students, staff and external organisations to support students in achieving their full potential by offering holistic information tailored to their needs.
The successful candidate will have a strong level of communication, administration and customer service experience. You will assist students with financial support applications in accordance with College policy in a timely manner.
You will be able to demonstrate the ability to follow data protection regulations and referral proced...