Role: IT Support Officer
Location: Witney, Oxfordshire
Salary: £26,000 - £30,000
Hours: 37.5 per week between Monday-Friday
Profile
My client is a very well-respected independent school that are looking to add an IT Support Officer to their IT Team.
Reporting to the Head of IT Services, this is a front-line, customer-facing position providing technical support to staff and pupils across the School. You will help ensure the smooth operation of the systems and provide practical assistance with a range of IT and audio-visual equipment.
This role offers an excellent opportunity for an individual with strong communication skills, a positive attitude, and an interest in technology to develop their experience within a supportive educational environment.
Key Responsibilities
Provide first-line technical support to staff and pupils, resolving IT issues promptly and professionally
Assist with the setup, maintenance, and deployment of devices for the School's 1:1 Surface Programme
Support users of desk-based devices and classroom technology, including Surface docking stations and display screens
Maintain and support the School's audio-visual systems
Manage and maintain the School's bank of exam laptops, liaising with the Exams Officer to ensure their effective deployment
Provide technical support for visiting speakers and school events, including Progress Review Evenings (Parents' Evenings)
Monitor and maintain printer toner supplies and carry out replacements as required
Liaise with third-party companies regarding warranty claims and support requests
Contribute to ongoing IT projects and initiatives as required.This is a great opportunity to work at an exceptional school.
If this is of interest, please apply ASAP.
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