This is what you’ll actually do! In this role, you’ll lead the day-to-day quality performance across the site, supporting and developing the QA team to maintain high standards at all times. You’ll manage quality incidents, non-conformances, concessions and customer complaints, ensuring thorough investigations, effective corrective actions, and long-term improvements. You’ll coordinate the internal audit programme for GMP, HACCP verification, and the site QMS—making sure actions are completed and the site remains audit-ready. You’ll oversee product quality assessments including shelf-life testing, taste panels and QAS checks, reviewing trends and escalating risks when required. You’ll also lead traceability exercises, compliance checks and mass balances, as well as cross-functional investigations into food safety issues. Day-to-day, you’ll manage calibration and performance of key equipment (e.g., metal detection, x-ray, probes, pH meters), ensure adherence to process controls, and support customer audits and technical queries with accurate documentation and clear communication. Ideally this is you! Experience in quality or technical roles within food manufacturing Strong knowledge of QMS, HACCP, GMP, and food safety legislation Skilled in conducting audits, leading investigations and implementing CAPAs Confident leading and developing teams, with strong coaching and communication skills Well-organised, able to prioritise and manage a busy workload across multiple areas Analytical, detail-driven and comfortable reviewing quality data and trends Capable of representing the Quality function during customer audits and technical interactions Proactive, adaptable and committed to continuous improvement and maintaining high product standards