Job Specification: Live Stream Technician
P Louise is committed to driving excellence and fostering a collaborative work environment. This role offers an excellent opportunity to work closely with P Louise and contribute to our continued success.
Position Summary:
The TikTok
Live Stream Technician
is responsible for managing and maintaining all technical aspects of live streaming sessions. This role ensures smooth setup, operation, and troubleshooting of equipment during TikTok lives, while coordinating with the content team to deliver high-quality broadcasts. The position requires strong technical knowledge, organizational skills, and the ability to remain calm under pressure in a fast-paced digital content environment.
Key Responsibilities:
Technical Setup & Equipment Management
* Prepare, test, and maintain live streaming equipment (cameras, microphones, lighting, tripods, streaming software, and accessories).
* Ensure proper internet connectivity and optimize streaming settings for high-quality broadcasts.
* Conduct regular maintenance and updates on hardware and software used for TikTok live streaming.
* Keep an inventory of live streaming equipment and manage repairs/replacements as needed.
* Ensure graphic overlays such as banners are added to live broadcast.
Live Stream Support & Monitoring
* Support hosts/creators during TikTok live sessions, ensuring smooth operation from start to finish.
* Monitor audio, video, lighting, and stream quality in real-time, addressing technical issues promptly.
* Coordinate with the content team to ensure seamless live session flow (switching setups, preparing visuals, music, or overlays).
* Manage backup systems and contingency plans to minimize downtime during technical failures.
Collaboration & Coordination
* Work closely with content creators, marketing, and social media teams to plan and execute live sessions.
* Provide technical guidance to hosts and presenters on equipment use and best practices for live streaming.
* Support promotional campaigns by ensuring live streams meet brand quality and engagement standards.
* Liaise with third-party vendors or IT support for complex troubleshooting when required.
Process & Continuous Improvement
* Document live stream procedures, troubleshooting guides, and equipment handling protocols.
* Recommend upgrades or new tools to enhance live streaming quality and efficiency.
* Track and analyse live stream performance data (technical issues, uptime, audience feedback) to suggest improvements.
* Stay up to date with TikTok Live features, tools, and platform updates.
Health, Safety & Compliance
* Ensure all equipment is safely set up and used according to company and regulatory standards.
* Manage cables, lighting, and technical setups to maintain a safe studio/streaming environment.
Why join us?
* Competitive salary based on experience.
* Opportunity for career growth and development.
* Free teas and coffees.
* Free gym access.
* Staff discounts on P Louise products and services.
* A fun and vibrant work environment.