Join a Trusted Local Business with Over 150 Years of History
Job Overview:
T Brooker & Sons is a well-established, family-run business located in the heart of Hitchin. We're currently seeking a reliable, friendly, and customer-focused individual to join our team as a Post Office Clerk at our Bucklersbury shop.
This is a part-time position (Monday & Wednesday - 9am to 5pm) ideal for someone looking to gain experience in a customer service environment or supplement an existing working or study schedule.
You'll be a vital part of the team, helping customers with a range of postal services.
Key Responsibilities:
* Serve customers efficiently and professionally at the post office counter
* Handle a variety of postal transactions, including mail services, bill payments, banking, and ID verification
* Ensure compliance with Post Office procedures and security standards
* Assist with stock replenishment and general tidiness of the post office counter area
* Provide excellent customer service with a friendly and approachable attitude
* Maintain accurate cash handling and follow all transaction protocols
About You:
Essential:
* Friendly, approachable, and customer-focused
* Reliable and punctual with good attention to detail
* Comfortable handling money and working to procedures
* Able to work independently and as part of a small team
Desirable:
* Previous retail, cashier, or customer service experience
* Knowledge of Post Office products and services (training will be provided)
What We Offer:
* Full training provided – no previous Post Office experience required
* Friendly, supportive working environment in a local, trusted business
* Opportunities for occasional additional hours (subject to availability)
* Staff discount and other in-store benefits
* Competitive hourly rate of £12.30 rising to £12.60 following successful 3-month probation.
* Training provided on the job
* A stable, supportive work environment with long-term staff and strong values, trusted for over 150 years.
Apply today to join a team that values hard work, personal responsibility, and great service.
At T Brooker & Sons, you'll be part of something solid — where tradition meets reliable, day-to-day teamwork.
Job Types: Part-time, Permanent
Pay: £12.30-£12.60 per hour
Expected hours: 14 per week
Benefits:
* Company pension
* Employee discount
* On-site parking
Application question(s):
* Are you based locally to Hitchin Town Centre where this role is based?
Work authorisation:
* United Kingdom (required)
Work Location: In person