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LA PRAIRIE -
The luxury skincare house where audacious innovation has cultivated a pioneering approach to beauty.
A place where heritage and creativity are infused with the values of care, passion, entrepreneurship, and excellence.
A place where dedicated and diverse professionals each contribute to an inspiring and unique environment.
A place for careers to grow and flourish, and where our sustainable foundation nourishes talents and futures.
LA PRAIRIE. CREATE A BEAUTIFUL IMPACT.
Beauty Consultant, Manchester Selfridges Exchange
Location:
Manchester, GB, M3 1BD
Contract Type: Permanent - full-time
Description:
Are you interested in working for a Swiss luxury brand known for their pioneering cellular anti-aging therapies?
Then the La Prairie Counter at Selfridges, Manchester Exchange might be of interest to you. As a full-time La Prairie Beauty Consultant working 5 days a week, you will be our Maison Ambassador. Ensuring a delightful and exceptional personalized skincare luxury service, building meaningful and long-lasting relationships with our discerning clients, creating carefully curated experiences, and maintaining perfect etiquette.
Main Accountabilities
* Make smart business decisions based on brand and business ambition.
* Achieve sales objectives based on retention and recruitment of clients, especially High Net Worth Individuals and existing VIPs.
* Guarantee meaningful business relationships across the store, especially with Personal Shoppers, concierges, etc.
* Ensure retail excellence is always performed, maintaining the highest standards of housekeeping and retail standards at the point of sale.
* Create a deep connection with the client to understand their needs, build trust, and foster long-lasting relationships.
* Proactively introduce and recommend relevant products, ensuring personalized 1:1 luxury and professional service at all times.
* Engage clients and maintain relationships using La Prairie’s clienteling tools and systems.
* Be knowledgeable about all products, ensuring the heritage, skin science, and benefits are always conveyed in a relevant way to the client.
* Ensure exceptional service through encouraging the application of products either on the counter or within the cabin.
Qualifications:
* NVQ Level 3 in Beauty Therapy.
* Exceptional service mindset – you take pleasure and satisfaction in providing outstanding service to your clients.
* Strong retail experience.
* Real passion for beauty and skincare with an affinity for luxury, always striving for excellence.
* Strong business acumen to drive sales and exceed business objectives.
* Ability to connect and engage with discerning clients, transforming that connection into a personal relationship through excellent interpersonal skills, providing inspirational, authentic, and client-centric customer service.
* Ability to build relationships throughout the store to find new opportunities.
* Ability to be a great team player as part of a high-impact team, driven by diverse thoughts and opinions.
In return, La Prairie offers:
* A competitive salary with a new commission scheme.
* 33 holiday days (including bank holidays), pro-rated based on working days.
* Generous product allocation & discount.
* Long Service Awards starting after 3 years of service.
* Gratis of new launches.
* Contributory pension scheme – 5% employer contribution.
* Employee referral bonuses.
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